Senior Health Care Support Worker

The Methodist Church in Britain; Wollaton; On-site; GBP 20,000 - 24,000; Full time

Benefits offered by this job

NHS pension scheme

Competitive annual leave

Flexible working options

Training and promotion opportunities

Job summary

The Lincolnshire Partnership NHS Foundation Trust is seeking a senior support worker for an inpatient ward focused on mental health. You will assist in planning, delivering and reviewing care under a registered nurse and collaborate within a multidisciplinary team.

Candidates should meet the listed qualifications and be able to work flexibly across all shifts in a 24/7 environment. The role emphasises compassionate patient care and adherence to clinical protocols.

Qualifications

• Cavendish Care Certificate or willingness to work towards it.
• NVQ Level 2 in Care or equivalent.
• NVQ Level 3 in Promoting Independence or equivalent (or working towards it).

Responsibilities

• Help develop, deliver and maintain high-quality ward care under a registered nurse's supervision.
• Take part in assessing, planning, delivering and evaluating patient care.
• Work across a 24/7 service including days, nights, weekends and bank holidays.
• Liaise with nurses and carry out assigned duties as a member of the mental health team.

Skills

Patient care

Communication

Clinical notes

IT skills

Urine analysis

Phlebotomy

Vital signs (TPR/BP)

De-escalation

Planning & organisation

Education

Cavendish Care Certificate

NVQ Level 2 in Care

NVQ Level 3 in Promoting Independence

Tools

Medical IT systems

Job description

This senior support role sits within an integrated health and social care team on an inpatient ward for people with serious and enduring mental illness, run by Lincolnshire Partnership NHS Foundation Trust. The post holder works under a registered nurse to help plan, deliver and review ward-based care, and takes part in the wider multidisciplinary team. It is a 24-hour, seven-day service, so shifts cover days, nights, weekends and bank holidays. Applicants must have the right to work in the UK, as sponsorship is not available.

What the job involves

• Help develop, deliver and maintain high-quality ward care under a registered nurse's supervision
• Take part in assessing, planning, delivering and evaluating patient care
• Work flexibly across a 24/7 service, including days, nights, weekends and bank holidays
• Work within Trust policies, protocols and clinical procedures
• Promote competent working practice within the multidisciplinary team
• Liaise with nurses and carry out assigned duties as a member of the mental health team
• Work on own initiative where necessary and report to nurses
• Promote equality for all patients and understand their health needs
• Show awareness of service user and carer perspectives on treatment and continuing care

Qualifications

• Cavendish Care Certificate, or willingness to work towards it (resourced by the Trust)
• NVQ Level 2 in Care or equivalent
• NVQ Level 3 in Promoting Independence or equivalent, or working towards it

Experience

• Previous relevant experience working with people with mental health problems at HCSW grade or equivalent in health and social care

Skills & knowledge

• Patient and empathic approach
• Effective communication with service users, team members and outside agencies
• Clear, accurate clinical note keeping and IT skills
• Physical healthcare interventions such as urine analysis, phlebotomy, TPR and BP, recording findings and informing the supervising nurse
• De‑escalation skills
• Planning and organisation skills

Checks & eligibility

• Right to work in the UK; sponsorship not available, visa type and expiry date required

Nice to have

• Certificate in Community Mental Health
• ECDL
• Voluntary or working experience with a mental health service or equivalent
• Immediate life support
• Venepuncture

What’s offered

• Early access to Psychological Therapies and Physiotherapy
• Competitive annual leave allowance
• Car leasing scheme
• NHS pension scheme
• Free eye tests
• Money‑saving options through salary sacrifice scheme
• Discounts at major high street retailers and restaurants
• Flexible working options and wide training and promotion opportunities