Community Support Officer

Warwickshire County Council; Nuneaton; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

agile working

a valuable part of the pay and reward

generous annual leave entitlement

plus bank holidays and an additional 1

Vivup benefits and discounts platform

Job summary

Warwickshire Fire and Rescue Service is recruiting Community Support Officers to join the Prevention Team. The role focuses on delivering prevention activities, advising colleagues and partner agencies on high-risk issues, and engaging with youth programmes to reduce fires and emergencies across Warwickshire.

Ideal candidates will be well organised with strong communication skills, comfortable talking to diverse communities, and able to work Monday to Friday 09:00–17:00.

Qualifications

• Excellent communication and engagement skills.
• Ability to work with diverse groups.
• Comfort talking to people and asking questions.
• Fluency in English required as per public sector duties.
• Ability to work 09:00–17:00, Mon-Fri.

Responsibilities

• Assist with prevention work and safety initiatives.
• Provide expert advice and feedback to colleagues and partner agencies on high risk issues.
• Assist with Youth Engagement Programmes.
• Delivery of Warwickshire intervention for Safety awareness and Fire Education (SAFE) and adhere to case management protocols.
• Coordinate multi agency events and assist in their delivery.
• Assist with the Hospital to Home Service when required.
• Understand and adopt the Core Code Of Ethics; communicate clearly with the public.
• Work as part of a team with diverse people and attention to detail.
• Be available to work 09:00hrs to 17:00hrs, Monday to Friday.

Skills

Communication skills

Organised

Teamwork

Public speaking

Job description

Warwickshire Fire and Rescue Service are seeking to appoint a number of committed and enthusiastic Community Support Officers to work as part of the Prevention Team in a busy and dynamic work environment. The role of a Warwickshire Fire and Rescue Community Support Officers is to develop, promote, and deliver our strategic intentions around Prevention activities across Warwickshire. This role is key, to the continued reduction in fires and other emergencies across the county. You will need to be well organised and apply good communication skills as well as effectively use a range of software packages.

• Assist with and deliver all prevention work and safety initiatives.
• Provide expert advice, support and feedback to colleagues and partner agencies on high risk issues.
• Assist with Youth Engagement Programmes.
• Form part of the delivery team for Warwickshire intervention for Safety awareness and Fire Education (SAFE) and adhere to associated case management protocols.
• Coordinate multi agency events and assist in their delivery (when needed).
• Assist with the delivery of the Hospital to Home Service when required.
• Understand and adopt the Core Code Of Ethics principles and behaviours. Be comfortable talking to people and ask them questions
• Think logically but also be creative with solutions
• Be able to work as part of a team with a variety of different people
• Have a keen eye for detail
• Be available to work 09:00hrs to 17:00hrs, Monday to Friday. The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required. You must be able to speak and provide advice in accurate spoken English to the public. Working for Warwickshire - This is the difference you make

Warwickshire County Council is a place where everyone feels valued, included, safe, supported, and welcome. Our people are at the heart of this vision, could you be one of them! At Warwickshire County Council we are committed to ensuring Warwickshire's economy is vibrant and supported by the right jobs, training, skills and infrastructure. Our people vision for Warwickshire County Council is a great place to work where diverse and talented people are enabled to be their best.

Warwickshire County Council are committed to safeguarding and promoting the welfare of children, young people and adults. Please be advised successful applicants will be subject to a range of pre-engagement checks, including a relevant Disclosure and Barring Service check (DBS). In accordance with the DBS code of practice and our own policy, should an individual have a declared criminal offence an individual assessment will be completed. Warwickshire County Council adheres to the Rehabilitation of Offenders Act 1974.

Your future matters to us, we provide a generous pension scheme which includes an employer contribution rate of typically around 19 percent per month, to help support your financial security during retirement. The scheme also offers a valuable package of benefits for members and their dependants. To find out more please visit: Warwickshire Pension Fund homepage - Warwickshire Pension Fund. The benefits we offer include agile working, a valuable part of the pay and reward package for employees working in local government, generous annual leave entitlement, plus bank holidays and an additional day at Christmas, and access to Vivup benefits and discounts platform.

• agile working
• a valuable part of the pay and reward package for employees working in local government
• generous annual leave entitlement
• plus bank holidays and an additional day at Christmas
• access to Vivup benefits and discounts platform