Business Support Officer

Warwickshire County Council; Brierley Hill; Presencial; GBP 24 000 - 29 000; Tempo integral

Resumo da oferta

Warwickshire County Council is seeking a well-organised administrator to join the Mental Health Business Support Team. The role focuses on providing efficient admin support to clinicians and managers, with an emphasis on accurate data input and confidentiality.

The successful candidate will demonstrate excellent communication skills, be able to multi-task, and work effectively in a team while maintaining a flexible approach to workload.

Qualificações

• Excellent communication and organisational skills.
• Fluency in spoken English is required to provide public-facing advice.
• Confidential handling of sensitive enquiries.

Responsabilidades

• Provide efficient administration support to clinicians and managers within the Mental Health Business Support Team.
• Manage multiple tasks and priorities, working both independently and as part of a team.
• Utilise Word, Excel and Outlook with high accuracy for data input and record-keeping.

Conhecimentos

Word

Excel

Outlook

Descrição da oferta de emprego

The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required. You must be able to speak and provide advice in accurate spoken English to the public. An exciting opportunity has risen for an individual with excellent communication and organisational skills to join the Warwickshire County Council as a substantive post. The post holder will play an important role within the wider Mental Health Business Support Team to provide efficient and comprehensive administration support to clinicians and managers. We will require a well organised individual who is able to empathise with our service users and be able to deal with sensitive enquiries in a confidential manner. Knowledge and experience in customer care would be an advantage. Applicants will need to be computer literate in Word, Excel and Outlook with excellent accuracy in data input. You must have the ability to multi task, manage and prioritise own workload and be able to work on both your own initiative and as part of a team. We are looking for individuals with a positive approach to change, who are supportive of service improvements and able to build effective working relationships, be approachable and accessible with a flexible approach to work. This is an excellent opportunity for a self-motivated and enthusiastic individual who wishes to pursue an administrative career in the Warwickshire County Council. Working for Warwickshire - This is the difference you make. Warwickshire County Council is a place where everyone feels valued, included, safe, supported, and welcome. Our people are at the heart of this vision, could you be one of them! At Warwickshire County Council we are committed to ensuring Warwickshire's economy is vibrant and supported by the right jobs, training, skills and infrastructure. Our people vision for Warwickshire County Council is a great place to work where diverse and talented people are enabled to be their best. Your future matters to us, we provide a generous pension scheme which includes an employer contribution rate of typically around 19 percent per month, to help support your financial security during retirement. The scheme also offers a valuable package of benefits for members and their dependants. To find out more please visit: Warwickshire Pension Fund homepage - Warwickshire Pension Fund. The benefits we offer include agile working, a valuable part of the pay and reward package for employees working in local government, generous annual leave entitlement, plus bank holidays and an additional day at Christmas, and access to Vivup benefits and discounts platform.