Community Services Lead | DSL & Funded Projects

i4 Recruitment Ltd; Norwich; On-site; GBP 30,000 - 37,000; Full time

Benefits offered by this job

Living Wage

Disability Confident employer

Equal opportunities employer

Job summary

Future Projects in Norwich is seeking a Community Services Manager to lead day-to-day delivery of community support services, including The Baseline Centre, Pathways homelessness support, and welfare guidance. The role involves line management, safeguarding responsibilities, and ensuring services meet targets and funding requirements.

The post reports to the Head of Community Services and offers a permanent contract, 37 hours per week, and location-based work with occasional travel across

Qualifications

• Experience managing community support, advice or guidance for people facing disadvantage.
• Proven line management and leadership skills, including supervision, performance and staff wellbeing.
• Ability to oversee multiple services and projects and manage competing priorities.
• Good knowledge of safeguarding adults and children, and willing to take on DSL responsibilities.
• Experience managing funded services, including targets, reporting and budgets.
• Experience contributing to funding applications, tenders or service development.

Responsibilities

• Lead the day-to-day running of community services, overseeing referrals, caseloads and capacity.
• Line manage, supervise and develop senior staff and project leads, building a positive, supportive team culture.
• Act as a DSL and oversee health and safety, risk and the quality of frontline practice.
• Make sure projects meet their targets, budgets and funding requirements, and contribute to funder reporting.
• Build strong partnerships with local authorities, health services, voluntary organisations and funders.
• Identify funding opportunities and contribute to bids, tenders and the development of new services.

Job description

Future Projects in Norwich is seeking a Community Services Manager to lead day-to-day delivery of community support services, including The Baseline Centre, Pathways homelessness support, and welfare guidance. The role involves line management, safeguarding responsibilities, and ensuring services meet targets and funding requirements.

The post reports to the Head of Community Services and offers a permanent contract, 37 hours per week, and location-based work with occasional travel across