Senior Housing Support Lead - Children's Services (Hybrid)

Norfolk County Council; England; Hybrid; GBP 39,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

Generous holiday entitlement

Health and Wellbeing services

Flexible working including hybrid/rel…

Norfolk Rewards discounts

Blue Light card for Fire Service and S

Relocation expenses (where applicable)

Pension scheme and life cover

Car lease scheme for greener travel

Referral bonus

Job summary

Norfolk County Council's Children's Services seeks a Senior Housing Support Worker to bridge frontline delivery and leadership within a busy housing support service in Norwich.

You will handle case management, provide housing legislation guidance, and support teams with timely interventions while covering for the Team Manager when needed. The role blends direct service and strategic oversight across a county-wide service.

Qualifications

• Experience in housing and/or children's social care.
• Ability to lead without direct line management.
• Working knowledge of housing legislation and policy.
• Ability to work under pressure and manage competing priorities.

Responsibilities

• Split time approx. 50/50 between direct service delivery and leadership breadth.
• Ensure effective case management, timely interventions and high-quality outcomes.
• Provide cover for Team Manager and oversee key team functions as needed.
• Build strong relationships and support multidisciplinary work with teams.

Skills

Leadership

Communication skills

Decision making

Reliability

Relationship building

Job description

Norfolk County Council's Children's Services seeks a Senior Housing Support Worker to bridge frontline delivery and leadership within a busy housing support service in Norwich.

You will handle case management, provide housing legislation guidance, and support teams with timely interventions while covering for the Team Manager when needed. The role blends direct service and strategic oversight across a county-wide service.