Community Safety Pro: Protecting Homes & Neighbourhoods

Plus Dane Housing; Liverpool; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

35 days annual leave

Bank holidays

3-day Christmas closedown

Buy up to 5 extra days

Pension scheme (10% contribution)

Wellbeing & training

Job summary

Plus Dane Housing is seeking a Community Safety Specialist to help build safer communities across Cheshire. You’ll manage anti-social behaviour cases, assess risk, gather evidence and work with Police, Local Authorities and housing partners to sustain tenancies and drive positive outcomes.

You’ll bring experience handling challenging cases, strong planning and excellent communication, plus knowledge of housing legislation and a valid driving license.

Qualifications

• Experience managing challenging cases, conflict or aggression in a customer-focused environment.
• Strong planning, organisational and prioritisation skills, with the ability to manage your own workload and use initiative.
• Excellent communication, negotiation and written skills, including the ability to prepare clear case records and reports.
• The ability to work collaboratively with internal teams and external partners to achieve effective outcomes.
• Knowledge of housing legislation, tenancy or housing management, including the Anti‑Social Behaviour, Crime and Policing Act 2014 and sector best practice.
• Strong IT skills, English language to GCSE standard or equivalent, and a full driving licence with access to a car.

Responsibilities

• Responding to reports of anti-social behaviour, hate crime, domestic abuse and tenancy breaches.
• Developing action plans with customers, managing risk and harm, and supporting witnesses and victims sensitively.
• Investigating reports, scrutinising evidence and maintaining clear case records within the ASB case management system.
• Preparing strong evidential case files, including written statements suitable for court.
• Taking proportionate legal action where needed, including injunctions and possession proceedings, and attending court where required.
• Building strong relationships with partners including Police, Local Authorities, Health, Probation and other housing providers.
• Supporting visible community safety activity, including days of action, to help build trust and confidence in our neighbourhoods.

Skills

Conflict management

Planning & organisation

Communication

Collaboration

Housing legislation knowledge

IT skills

GCSE English

Driving licence

Education

GCSE English

Job description

Plus Dane Housing is seeking a Community Safety Specialist to help build safer communities across Cheshire. You’ll manage anti-social behaviour cases, assess risk, gather evidence and work with Police, Local Authorities and housing partners to sustain tenancies and drive positive outcomes.

You’ll bring experience handling challenging cases, strong planning and excellent communication, plus knowledge of housing legislation and a valid driving license.