Community & Projects Support Specialist

R & A Foundation; Glasgow; Sur place; GBP 21 000 - 30 000; Plein temps

Résumé du poste

R & A Foundation is seeking a Community & Project Support Assistant to help the Championships team support The Open. The role involves administrative tasks, coordinating community engagement, and managing access permits with local residents and businesses.

You will work with multiple teams to ensure smooth delivery of community events, information sharing, and data handling, while providing high-quality customer service to the local community.

Qualifications

• Scottish National 5 qualifications in English and Maths, or equivalent.
• Proficient in using Microsoft Office packages, including Word, Excel and Outlook.
• Excellent communication and interpersonal skills, with the ability to build trust and maintain positive relationships with diverse community groups and stakeholders.

Responsabilités

• Support the Project Manager to develop and implement communication processes and campaigns for local community and business engagement.
• Facilitate regular drop-in sessions in the local host community, providing face-to-face advice and guidance to the public; assist with planning and delivery of Championship meetings and venue logistics.
• Follow permit workflows (application, approval, production and distribution), collect/input data, and produce/distribute permits within agreed timescales; escalate issues as needed.
• Address local community enquiries at the dedicated drop-in office and resolve or escalate issues as appropriate.
• Collaborate with Ticketing & Accreditation and Transport Manager to enable communication and permit processes, and liaise with host local authorities for up-to-date information.
• Assist Host Club with general correspondence and compiling databases for volunteers.

Connaissances

Communication skills

Organisational skills

Stakeholder engagement

Formation

Scottish National 5 in English and Maths

Outils

Microsoft Office

Description du poste

R & A Foundation is seeking a Community & Project Support Assistant to help the Championships team support The Open. The role involves administrative tasks, coordinating community engagement, and managing access permits with local residents and businesses.

You will work with multiple teams to ensure smooth delivery of community events, information sharing, and data handling, while providing high-quality customer service to the local community.