Community Nursing Admin & Operations Lead (Hybrid)

St Peter s Hospice; West of England; Hybrid; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Free parking

Hybrid working

Training provided

DBS check

Job summary

St Peter's Hospice is seeking a Community Nursing Administration Support Manager to ensure effective day-to-day delivery of the Community Nursing Service. The role focuses on efficient processes, data quality and continuous improvement, line-managing designated community administration staff, and acting as system administrator for e-rostering within the Patient Care Directorate.

The post involves roughly 20% e-rostering duties with training provided, and requires the ability to handle competing

Qualifications

• Degree level or equivalent knowledge plus substantial administrative experience.
• Experience supervising or line-managing staff.
• Experience reviewing operational processes and using databases/IT systems.

Responsibilities

• Lead and support designated community administration staff to deliver a consistent, responsive service.
• Review administrative systems and processes, propose improvements and coordinate changes.
• Manage competing priorities, allocate routine work and meet deadlines and standards.
• Support audits, incidents, risk assessments, policies and service-improvement work.
• Develop and maintain effective use of the e-rostering system, including user support and training.

Skills

People management

Organisational skills

Data quality

Systems thinking

IT literacy

Education

Degree or equivalent knowledge

Tools

e-rostering system

Databases

Job description

St Peter's Hospice is seeking a Community Nursing Administration Support Manager to ensure effective day-to-day delivery of the Community Nursing Service. The role focuses on efficient processes, data quality and continuous improvement, line-managing designated community administration staff, and acting as system administrator for e-rostering within the Patient Care Directorate.

The post involves roughly 20% e-rostering duties with training provided, and requires the ability to handle competing