Community Midwifery Admin Assistant

Lancashire Teaching Hospital NHS Foundation Trust; Chorley, Preston; On-site; GBP 21,000 - 25,000; Full time

Job summary

Lancashire Teaching Hospitals NHS Foundation Trust is seeking an Administrative Assistant to support the Community Midwifery Service. The role will predominantly be based at Chorley Birth Centre, with cross-site working as needed, acting as a central point of contact for telephone and email enquiries from pregnant women, labouring women and new mothers.

Key duties include managing calls, scheduling appointments, updating patient records (BadgerNet) and providing comprehensive administrative and

Responsibilities

• Manage incoming calls and emails from Community Midwifery customers with calm, courteous handling.
• Schedule appointments and coordinate patient pathways for community midwifery.
• Update patient records (including BadgerNet) accurately and in a timely manner.
• Provide secretarial support such as minute taking, diary management and correspondence handling.
• Ensure discharge information and follow-up tasks are allocated to the appropriate midwife or team.

Job description

Lancashire Teaching Hospitals NHS Foundation Trust is seeking an Administrative Assistant to support the Community Midwifery Service. The role will predominantly be based at Chorley Birth Centre, with cross-site working as needed, acting as a central point of contact for telephone and email enquiries from pregnant women, labouring women and new mothers.

Key duties include managing calls, scheduling appointments, updating patient records (BadgerNet) and providing comprehensive administrative and