Community Mental Health Admin Specialist

Devon Partnership NHS Trust; Totnes; On-site; GBP 21,000 - 26,000; Full time

Job summary

Devon Partnership NHS Trust is seeking a Business Support Administrator to join the South Hams Community Mental Health team at Leatside Surgery, Totnes. The role provides essential administrative support to deliver patient-centred care, handling clinical correspondence, appointment scheduling, and accurate record-keeping within our clinical records system.

You will be the first point of contact for administrative queries, liaising with clinical colleagues, external providers, patients and carers

Qualifications

• Provide administrative support to the Community Mental Health Team, including the preparation, processing, and distribution of clinical correspondence, appointment co-ordination, and updating patient records.
• Act as a key contact for administrative queries, liaising with colleagues, external providers, and other stakeholders such as patients, carers and professionals to ensure effective communication and co-ordination.
• Contribute to the review and improvement of administrative processes to enhance efficiency and support high-quality service delivery.
• Ensure all administrative practices comply with Trust policies, procedures, and data protection standards.

Job description

Devon Partnership NHS Trust is seeking a Business Support Administrator to join the South Hams Community Mental Health team at Leatside Surgery, Totnes. The role provides essential administrative support to deliver patient-centred care, handling clinical correspondence, appointment scheduling, and accurate record-keeping within our clinical records system.

You will be the first point of contact for administrative queries, liaising with clinical colleagues, external providers, patients and carers