Community Manager

HCT; Christchurch; On-site; GBP 35,000 - 40,000; Full time

Benefits offered by this job

25 days annual leave + bank holidays

Employer pension contributions

Maternity/paternity pay

Sick pay and compassionate leave

Employee assistance programme

Cycle to Work Scheme

Health cash plan

Team access to venues for friends and/

Free tea and coffee

Job summary

Hampshire Cultural Trust is seeking a Community Manager to join our Operations team. Based at Red House Museum & Gardens, Christchurch and Rockbourne Roman Villa, Fordingbridge, you will oversee day-to-day operations, safety, and community programmes across both sites, ensuring welcoming visitor experiences and financial sustainability.

You'll manage volunteers and stakeholders, contribute to income generation, and present quarterly reports to local authorities.

Job description

Community Manager

Application Deadline: 5 October 2026

Department: Operations

Employment Type: Permanent - Full Time

Location: Red House Museum & Gardens

Reporting To: Kinga Pudifin

Compensation: £35,000 - £40,000 / year

Description

Level: 3A

Salary: £35,000 to £40,000 per annum

Location: Red House Museum and Gardens, Christchurch and Rockbourne Roman Villa, Fordingbridge

Hours: 37 hours per week including regular weekends

Type of Contract: Permanent

Do you have the skills to help connect people with two distinctive heritage sites at the heart of their communities?

As Community Manager, you’ll play a key role in supporting Red House Museum & Garden as a community‑focused museum and green space, and Rockbourne Roman Villa as a high‑quality visitor attraction. You’ll help plan and oversee the day‑to‑day operation of both sites, ensuring they are safe, welcoming and financially sustainable, while supporting the delivery of engaging community programmes and visitor experiences. Working closely with colleagues, volunteers, Friends groups and partners, you’ll help grow visitor and community engagement, support commercial performance, and ensure activity is delivered to a consistently high standard. You’ll also take an active role in stakeholder management, including writing and presenting quarterly reports linked to local authority funding.

A bit about you

You’ll bring experience of managing a public‑facing venue or service, with a strong focus on delivering positive visitor experiences and well‑organised operations. You’ll enjoy working with communities, supporting programmes and events, and building effective relationships with volunteers, Friends groups, partners and stakeholders. Commercially aware, you’ll be comfortable managing budgets, contributing to income generation, and planning activity across one or more sites. You’re an organised and supportive leader, able to plan ahead, manage operations effectively, work collaboratively across teams, and use insight to inform improvements. An understanding of how cultural and heritage activity can create positive community impact is important, and experience in museums, heritage, tourism or a similar environment would be an advantage.

Who we are

At Hampshire Cultural Trust we have a vision to create inspirational culture experiences that enrich and transform lives. We manage and support 20+ attractions and deliver county-wide outreach programmes that bring great culture to local communities. We also deliver a diverse range of wider social impact initiatives targeted at those who are most vulnerable or disadvantaged and who would not usually have access to arts and culture.

We promote equity, inclusion and diversity and a culture that actively values difference. We recognise that people from different backgrounds and experiences can enhance the way we perform and work and we encourage and support the physical and mental health and wellbeing of all our staff.

We are inclusive, valuing, and respectful of diversity, developing the ability to recruit and retain a diverse workforce that reflects the communities we serve. Therefore, we are committed to implementing reasonable adjustments for candidates with disabilities in our recruitment process and in employment.

The benefits of working for us

• 25 days annual leave + bank holidays (pro-rated for part time working)
• 7.5% Employer pension contributions
• Generous occupational maternity, adoption and paternity pay
• Enhanced occupational sick pay
• Generous compassionate leave scheme
• Paid emergency leave
• Industry leading Employee Assistance Programme
• Access to same day GP appointments for employees and their immediate family
• Life assurance scheme (x3 annual salary)
• Interest-free Season ticket loans and travel loans from first day of employment
• Charity Worker Discounts Scheme (savings on retail, leisure, groceries, travel etc.)
• Access to free eye tests and vouchers towards glasses for VDU use
• Free flu vaccination vouchers
• Cycle to Work Scheme
• Health Cash Plan (cashback on dental, optical, medical for monthly subscription cost)
• Opportunities to learn, develop and progress
• Free tea and coffee
• Team Card - Free access to venues for friends and family, and discounts across café and retail

Timeframes

We will be running a dynamic recruitment process so we would encourage candidates to submit an application as soon as possible as we will be interviewing candidates before the closing date.

Closing date for applications: 5 October 2026

To find out more about us visit our website www.hampshireculture.org.uk and https://careers.hampshireculturaltrust.org.uk/

If you have any queries relating to the recruitment process, email [e-mail] or call our enquiries line on 01962 398412.