Community Library & Neighbourhood Hubs Coordinator

Rotherham-Metropolitan-Borough-Council; Rotherham; On-site; GBP 27,000 - 28,000; Full time

Job summary

Rotherham Metropolitan Borough Council is seeking three Library and Neighbourhood Hubs Representatives to deliver excellent customer service across Dinnington and Maltby locations. The roles require flexible working patterns, strong ICT skills and a proactive, team‑orientated approach to public service.

You will work as part of the Libraries and Neighbourhood Hubs Service, engaging with customers, handling complex enquiries, and contributing to the development of partnerships across the Council.

Qualifications

• The post requires strong ICT skills and excellent communication.
• The team aims to deliver customer-focused services across libraries and neighbourhood hubs.

Responsibilities

• Deliver high-quality customer service across Dinnington and Maltby libraries and neighbourhood hubs.
• Answer enquiries, resolve issues, and support partnership work within and outside the service.

Job description

Rotherham Metropolitan Borough Council is seeking three Library and Neighbourhood Hubs Representatives to deliver excellent customer service across Dinnington and Maltby locations. The roles require flexible working patterns, strong ICT skills and a proactive, team‑orientated approach to public service.

You will work as part of the Libraries and Neighbourhood Hubs Service, engaging with customers, handling complex enquiries, and contributing to the development of partnerships across the Council.