Community Housing & Engagement Officer (Rent & ASB)

Deekay Technical Recruitment; Ashford; On-site; GBP 27,000 - 39,000; Full time

Job summary

Deekay Technical Recruitment is seeking a housing officer to manage rent accounts and arrears within a designated patch in Ashford. You will work as part of the Neighbourhood Housing team to deliver high-quality outputs and engage with tenants to promote community cohesion.

You will also conduct estate inspections, report defects, and coordinate with Environmental Services and other agencies to address issues and enforce tenancy agreements where necessary.

Qualifications

• Experience in rent management and arrears handling.
• Ability to liaise with tenants and residents to promote cohesion.
• Experience in handling anti-social behaviour cases.
• Capability to work within a housing team and coordinate with partners.

Responsibilities

• Manage rent accounts and arrears for a specified patch.
• Promote community engagement and tenant participation.
• Conduct periodic estate inspections and report defects.
• Investigate anti-social behaviour and enforce tenancy agreements as required.
• Liaise with Environmental Services, Police and other agencies as needed.

Job description

Deekay Technical Recruitment is seeking a housing officer to manage rent accounts and arrears within a designated patch in Ashford. You will work as part of the Neighbourhood Housing team to deliver high-quality outputs and engage with tenants to promote community cohesion.

You will also conduct estate inspections, report defects, and coordinate with Environmental Services and other agencies to address issues and enforce tenancy agreements where necessary.