Community Host & Facility Experience Lead

Vivify Venues; Greater London; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Full training

Staff uniform provided

Employee of the Month recognition

24/7 Employee Assistance Programme

Free staff parking

Staff referral bonus scheme

Career growth opportunities

Job summary

Vivify Venues is hiring a Community Host to ensure safe, welcoming experiences for hirers across our school-site venues. You will help access facilities, set up equipment, perform safety checks and maintain clean spaces between bookings.

No prior experience is required as full training and ongoing support are provided. Join a fast-growing company dedicated to vibrant local communities.

Qualifications

• No previous experience required; full training provided.
• Friendly, approachable and customer-focused.
• Able to communicate confidently with schools and community groups.

Responsibilities

• Welcome hirers and help them access facilities.
• Open and close school sites securely.
• Set up equipment and facilities for activities and events.
• Carry out basic health and safety checks.
• Report any issues using our online platform.
• Complete light cleaning and tidying duties for next day readiness.
• Provide outstanding customer service and support throughout each shift.

Skills

Customer service

Independence

Communication

Problem solving

Organisational skills

Job description

Vivify Venues is hiring a Community Host to ensure safe, welcoming experiences for hirers across our school-site venues. You will help access facilities, set up equipment, perform safety checks and maintain clean spaces between bookings.

No prior experience is required as full training and ongoing support are provided. Join a fast-growing company dedicated to vibrant local communities.