Community Fund Officer

Severn Trent Plc; Coventry; Hybrid; GBP 26,000 - 38,000; Full time

Benefits offered by this job

28 days holiday

Annual bonus up to £2,250

Maternity and adoption leave

Pension scheme (double contribution up

Sharesave

Training & development

Electric vehicle scheme

Volunteering days

Job summary

Severn Trent plc’s Community Fund Team is seeking a Community Fund Officer to manage funding applications, assess eligibility and sit on community panels in the East region, including Hafren Dyfrdwy. Based at Coventry with 37 hours weekly, Monday to Friday with occasional out-of-hours time back in lieu, starting early 2027.

The role requires strong administration, promotion and stakeholder management experience, with a driving licence and access to a car due to regional travel.

Qualifications

• Experience of administration, assessment and working within a process where accurate and evidence-based decisions are required.
• Promotion and communications experience.
• Stakeholder management experience, for internal and external stakeholders.
• Experience of working alongside members of the public.

Responsibilities

• Act as the first point of contact for Community Fund enquiries from applicants, community organisations, colleagues and the media team, providing clear and consistent information to all stakeholders.
• Deliver a strategy to improve the Community Fund’s promotion and reach and promote our Community Fund across the East of our region through events, fairs and 1:1 sessions and workshops.
• Support and advise applicants throughout their application journey.
• Coordinate customer panel meetings and prepare documentation, advising project information when required.

Skills

Administration

Promotion

Communications

Stakeholder management

Public engagement

Tools

Driving license

Job description

At Severn Trent, our people are at the heart of everything we do.We’rein the top 5% of utility companies worldwide for employee engagement, andwe’reequally proud of our strong Glassdoor score — reflecting how much our peopleloveworking here.

Join us to make a positive impact on the environment and our communities, while being valued and supported in a truly inclusive workplace.

If you want to do more, because you care, we want you on our team.

The Community Fund Team at Severn Trent sit within the Communications umbrella, and they are on the search for a Community Fund Officer to join their team!

This role sits in the heart of the community (literally), you will be managing applications for funding from members within our region, including Hafren Dyfrdwy, checking they meet the fund’s eligibility and criteria, sitting on community panels discussing options, reviewing, shortlisting applicants and delivering applications their outcomes and awarding the awardees.

LET’S TELL YOU MORE

Day to day you will:

• Act as the first point of contact for all Community Fund enquires from applicants, community organisations, colleagues and the media team, providing clear and consistent information to all stakeholders.
• Deliver a strategy to continually improve the Community Fund’s promotion and reach then promote our Community Fund across the East of our region, through attending community events, funding fairs and offering 1:1 Sessions and workshops.
• Support and advise applicants throughout their application journey.
• Coordinating customer panel meetings and preparing documentation, advising project information when required.

You'll be based at ourHead Office in Coventry. With this being such a critical role, we’re looking for someone who can join us 37 hours a week, usually Monday to Friday but on the odd occasion may involve working outside normal hours, receiving time back in lieu.

The successful candidate for this role would be looking to start at the begining of 2027.

HOW WE WORK

You'll join a caring culture that collaborates to achieve, grow, and develop. Our employee engagement scores are among the highest globally in energy and utilities. That’s why, we value in-person moments to keep our culture alive but also understand the flexibility working from home can bring. So, you'll usually find us in the office, or out withing the community face to face but working from home is supported, when you need it.

WHAT WE’RE LOOKING FOR

To be successful in role it is essential you have experience in:

• Experience of administration, assessment and working within a process where accurate and evidence-based decisions are required.
• Promotion and communications experience.
• Stakeholder management experience, for internal and external stakeholders.
• Experience of working alongside members of the public.
• As regional travel is involved in this role a driving license and access to a car would be needed.

It would be desirable to have experience of:

• Working with community organisations/projects.
• Working in grant-making and the promotion of grant schemes.

Skills and experience are important, but character, positivity, and a caring attitude matter too. We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities.We seek people who get involved, want to be part of something bigger, and make a difference because they care.

HOW WE’LL REWARD AND CARE FOR YOU IN RETURN

It's not just a job; it's a career. We offer benefits that reward great work and award-winning training to help you reach your potential. Plus, you'll contribute to the environment and community too. Here are some of our favourites:

• 28 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
• Annual bonus scheme (of up to £2,250, which is subject to eligibility)
• Family-friendly policies (including a year off fully paid maternity and adoption leave)
• Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
• Sharesave – the chance to buy Severn Trent plc shares at a discounted rate
• Dedicated training and development with our Academy
• Electric vehicle scheme and retail offers
• Two paid volunteering days per year