Liaison Officer

Severn Trent Plc; Coventry; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

28 days holiday

Bonus up to £2,250

Pension up to 15%

Maternity & adoption leave

Academy training

Electric vehicle scheme

Retail offers

Volunteering days

Job summary

Severn Trent Plc in Coventry is looking for a Liaison Officer to join the Capital Delivery SMT Support Team on a 12-month fixed-term contract, starting January or February. The role is 37 hours per week and office-based.

You will deliver communications, project and administrative support across Capital Delivery, produce the weekly department newsletter, coordinate internal communications and events, manage distribution lists and online content, and assist senior leaders with messages.

Qualifications

• Experience in administration and supporting teams or senior individuals.
• Experience producing communications and engaging stakeholders.
• Strong Word, Excel and PowerPoint skills are essential.
• Clear written and verbal communication.
• A-level or equivalent qualification required.
• Knowledge of SharePoint helpful but isn't essential.

Responsibilities

• Provide communications, project and administrative support across Capital Delivery.
• Produce weekly departmental newsletter and coordinate colleague communications and events.
• Maintain distribution lists and online content; help senior leaders present clear messages.
• Diary management and administrative support to senior leaders.
• Facilitate meetings and support the Contract Approval Board team.

Job description

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At Severn Trent, our people are at the heart of everything we do. We’re in the top 5% of utility companies worldwide for employee engagement, and we’re equally proud of our strong Glassdoor score, reflecting how much our people love working here.

Join us to make a positive impact on the environment and our communities, while being valued and supported in a truly inclusive workplace.

If you want to do more, because you care, we want you on our team.

LET’S TELL YOU MORE

We’re looking for a Liaison Officer to join our Capital Delivery SMT Support Team on a 12-month fixed-term contract, with an anticipated January or February start.

Working 37 hours per week, you’ll provide communications, project and administrative support across Capital Delivery. You’ll produce our weekly departmental newsletter, coordinate colleague communications and events, maintain distribution lists and online content, and help senior leaders present clear, engaging messages.

You’ll also provide diary management and administrative support to senior leaders, facilitate meetings and support the Contract Approval Board team.

HOW WE WORK

You’ll join a caring culture that collaborates to achieve, grow and develop. Our employee engagement scores are among the highest globally in energy and utilities. We value in-person moments that keep our culture alive, while understanding the flexibility that working from home can bring. This is an office-based role at our Severn Trent Centre (STC) in Coventry.

WHAT WE’RE LOOKING FOR

You’ll have experience in administration, supporting teams or senior individuals, together with experience producing communications and engaging stakeholders. Strong Word, Excel and PowerPoint skills are essential, alongside clear written and verbal communication.

You’ll be organised, comfortable managing competing priorities and able to build relationships at all levels. You’ll work well independently and as part of a team, bringing flexibility and attention to detail. An A-level or equivalent qualification is required. Knowledge of SharePoint or previous utilities experience would be helpful but isn’t essential.

Skills and experience are important, but character, positivity and a caring attitude matter too. We welcome people from all walks of life and celebrate individuality

HOW WE’LL REWARD AND CARE FOR YOU IN RETURN

It’s not just a job; it’s a career. We offer benefits that reward great work and award-winning training to help you reach your potential.

• 28 days’ holiday plus bank holidays, with the option to buy or sell up to five days
• Annual bonus scheme of up to £2,250
• Leading pension scheme, with contributions of up to 15%
• Family-friendly policies, including fully paid maternity and adoption leave
• Dedicated training and development through our Academy
• Electric vehicle scheme, retail offers and two paid volunteering days