Community-Driven Customer Service Assistant

Lincolnshire Co-op; Sutton-on-Trent CP; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Up to 30 days annual leave (pro rata)

Pension with up to 12% employer cont.

Colleague discounts

Annual discretionary bonuses

Learning, development and wellbeing

Community initiatives

Job summary

Lincolnshire Co-op’s Food Stores are at the heart of communities across Lincolnshire and the surrounding counties. As a Customer Services Assistant, you’ll be the friendly face that helps customers, replenishes shelves and keeps the store welcoming.

No prior retail experience is required; enthusiasm, teamwork and a passion for helping people are what we’re looking for. You’ll receive training and development, and you’ll be part of a cooperative that supports local initiatives and community

Qualifications

• You don't need retail experience or to know every product on the shelf from day one.
• What matters most is your enthusiasm, your willingness to learn and your passion for helping people.

Responsibilities

• Looking after our customers with friendly, knowledgeable and efficient service, answering questions and responding positively to feedback and requests.
• Keeping the store running smoothly by operating checkouts and payment systems, replenishing and rotating stock and keeping displays and store standards looking their best.
• Supporting our in-store services, including bakery and food-to-go areas where required.
• Being part of the team and our community by working closely with colleagues, championing our Society values and supporting membership and community initiatives.

Skills

Customer service

Team player

Communication

Enthusiasm to learn

Job description

Lincolnshire Co-op’s Food Stores are at the heart of communities across Lincolnshire and the surrounding counties. As a Customer Services Assistant, you’ll be the friendly face that helps customers, replenishes shelves and keeps the store welcoming.

No prior retail experience is required; enthusiasm, teamwork and a passion for helping people are what we’re looking for. You’ll receive training and development, and you’ll be part of a cooperative that supports local initiatives and community