Community-Driven Branch Leader & Team Coach

The Cambridge Building Society; Great Shelford; On-site; GBP 27,000 - 33,000; Full time

Job summary

The Cambridge Building Society is seeking a Branch Relationship Manager in the Great Shelford/Melbourn area. You will lead a branch team, coach staff, and act as a visible ambassador while delivering outstanding member experiences and sustainable growth.

You will build connections with local businesses and community groups, driving financial education and opportunities through networking and events. A proactive leader will ensure regulatory standards and strong operations across the branch.

Qualifications

• Leadership and coaching in a customer-facing financial services environment.
• Strong relationship-building and networking skills.
• Commitment to high operational and regulatory standards.

Responsibilities

• Lead a high-performing branch team and deliver exceptional member experiences.
• Develop community connections with local businesses and groups through events and education.
• Coach and develop staff, driving branch performance and compliance.

Skills

Leadership

Relationship building

Coaching

Networking

Job description

The Cambridge Building Society is seeking a Branch Relationship Manager in the Great Shelford/Melbourn area. You will lead a branch team, coach staff, and act as a visible ambassador while delivering outstanding member experiences and sustainable growth.

You will build connections with local businesses and community groups, driving financial education and opportunities through networking and events. A proactive leader will ensure regulatory standards and strong operations across the branch.