Community Co-ordinator

Retirement Villages Group Ltd; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Community Co-ordinator to enhance resident engagement and communication within the village. This role is pivotal in ensuring exceptional service and fostering a vibrant community atmosphere. You will be the primary contact for residents, facilitating activities, and collaborating with the Residents' Association. The ideal candidate will possess excellent organizational and communication skills, coupled with a passion for community service. Join a team that values well-being and offers a range of benefits, including enhanced leave and a pension scheme, making a meaningful impact in the lives of residents.

Benefits

Pension Scheme

Enhanced Annual Leave

Birthday Leave

Rewards Schemes

Volunteering and Well-Being days

Qualifications

• Experience in organizing activities and events is essential.
• Strong communication skills and a proactive attitude are required.

Responsibilities

• Provide open communication channels between residents and management.
• Coordinate activities and establish relationships with local organizations.

Skills

Organizing activities and events

Excellent communication skills

Customer service

Health & Safety regulations

Job description

Avonpark Retirement Village, located between the UNESCO World Heritage City of Bath and Bradford-on-Avon, is seeking a Community Co-ordinator. This newly created role follows recent planning approvals for an additional 74 apartments and upgrades to our amenities.

This pivotal position involves being the primary contact for residents and the local community, ensuring effective communication and engagement. You will be responsible for maintaining exceptional customer service levels for residents and their families.

Key Responsibilities:

1. Provide open and transparent communication channels between residents and the village management team through various platforms such as technology, newsletters, and bulletins.
2. Collaborate with the village Residents' Association, including its elected Committee and Officers.
3. Facilitate the village community engagement plan.
4. Assist with the move-in process for new residents.
5. Coordinate with residents and staff to develop a diverse program of activities.
6. Establish relationships with external providers, suppliers, and local organizations.

What are we looking for?

• Experience in organizing activities and events.
• A professional approach with high standards.
• Excellent communication skills and a proactive attitude.
• A genuine interest in delivering quality service to residents.
• Enthusiasm, passion, and rapport-building skills.
• Basic understanding of Health & Safety regulations.
• An approachable, empathetic manner.

In return, we offer benefits including a Pension Scheme, Enhanced Annual Leave, Birthday Leave, Rewards Schemes, Volunteering and Well-Being days, among others.

To learn more about this role and our offerings, please apply below.