Community Care Support Specialist

Sanctuary Group; Birkenhead; On-site; GBP 33,062,400 - 38,572,800; Part time

Benefits offered by this job

33 days annual leave pro rata

Pension scheme

Employee discounts

Health and wellbeing plans

Learning and development

Job summary

Sanctuary Group is seeking a Bank Support Assistant in Birkenhead to provide hands-on, high‑quality support for customers. You will encourage daily living skills, promote social inclusion, and advocate with agencies as needed, while maintaining safety and accurate records.

The role requires teamwork, clear communication, and IT proficiency. The package includes generous annual leave, pension, discounts, health and wellbeing plans, and learning opportunities to help you thrive in a diverse,

Qualifications

• NVQ Level 2 in Health and Social Care or willingness to work towards it.
• Proficient technology/IT skills (Microsoft Office and similar).
• Excellent communication skills to build positive relationships with customers, families and agencies.
• Experience working effectively as part of a team.

Responsibilities

• Provide a hands-on, high-quality support service.
• Encourage customers to develop daily living skills such as cooking, cleaning, shopping and community involvement.
• Promote social inclusion and help customers build confidence, resilience and self-esteem.
• Work with agencies on behalf of customers, encouraging choice and acting as an advocate when needed.
• Maintain a safe environment and follow relevant regulations and practices.

Skills

Communication skills

Teamwork

IT skills

Microsoft Office

Education

NVQ Level 2 Health and Social Care

Tools

Microsoft Office

Job description

Sanctuary Group is seeking a Bank Support Assistant in Birkenhead to provide hands-on, high‑quality support for customers. You will encourage daily living skills, promote social inclusion, and advocate with agencies as needed, while maintaining safety and accurate records.

The role requires teamwork, clear communication, and IT proficiency. The package includes generous annual leave, pension, discounts, health and wellbeing plans, and learning opportunities to help you thrive in a diverse,