Business Support Officer

The Methodist Church in Britain; Nottingham; Hybrid; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Competitive salary

Generous annual leave entitlement

Flexible working arrangements

Local Government Pension Scheme with {

Job summary

The Methodist Church in Britain is seeking a Business Support Officer to provide essential administrative assistance across several council service areas. The role centers on data processing, PO and invoice handling, plus responding to public and MP enquiries.

It is office-based with flexible working, and Baseline PSO and Basic DBS checks are required. The post involves cross-team data handling, performance reporting and efficient administration, with opportunities for development within Local

Qualifications

• Experience inputting, maintaining and extracting data using management information systems.
• Processing purchase orders and invoices to strict deadlines.

Responsibilities

• Deliver administrative support across the council's operational service areas.
• Ensure administrative processes are accurate, efficient and delivered to a high standard.
• Support Environmental Services, including Waste Services.
• Support Housing and Regulatory Services, including Adaptations and Patch Problems.
• Support Corporate and Customer Services, including Customer Feedback and MP Enquiries.
• Support Finance, Procurement and Property Services.
• Support Leisure Services.

Skills

Excellent communication

Attention to detail

Organisational skills

Ability to work independently

Teamworking

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Management information systems

Job description

A Business Support Officer post in the council's Business Support Team, giving administrative support across several council service areas. The work centres on processing data, purchase orders and invoices, and handling enquiries from the public and MPs across areas such as waste, housing, customer services and leisure. It is an office-based role with flexible working, and the appointee must pass security checks under the Baseline Personnel Security Standard, including a Basic DBS check.

What the job involves

• Deliver administrative support across the council's operational service areas
• Ensure administrative processes are accurate, efficient and delivered to a high standard
• Support Environmental Services, including Waste Services
• Support Housing and Regulatory Services, including Adaptations and Patch Problems
• Support Corporate and Customer Services, including Customer Feedback and MP Enquiries
• Support Finance, Procurement and Property Services
• Support Leisure Services

What’s required

Experience

• Inputting, maintaining and extracting data using management information systems
• Processing purchase orders and invoices to strict deadlines

Skills & knowledge

• Excellent administrative skills with strong attention to detail
• Collating and presenting information for performance monitoring and reporting
• Strong ICT skills, including Microsoft Word, Excel and Outlook
• Excellent verbal and written communication skills
• Strong organisational skills and ability to prioritise competing demands
• Ability to work independently, use initiative and contribute as part of a team

Checks & eligibility

• Security checks under the Baseline Personnel Security Standard
• Basic DBS check

Other

• Positive, resilient and adaptable approach with commitment to continuous improvement
• Commitment to high standards of customer care and the Council's Expected Behavioural Standards

What’s offered

• Competitive salary
• Generous annual leave entitlement
• Flexible working arrangements
• Local Government Pension Scheme with generous employer contributions
• Work-life balance policies
• Learning and development opportunities
• Supportive and collaborative working environment