Senior External Communications Strategist

Moody's Investors Service; Greater London; Hybrid; GBP 65,000 - 95,000; Full time

Job summary

Moody’s Investors Service is seeking a strategic communications professional to elevate the company’s brand and thought leadership across the EMEA region. You will lead external and internal communications, craft compelling narratives, and collaborate with cross-functional teams to align messaging with business objectives.

You will build strong media relationships, identify opportunities for interviews and thought leadership, and leverage AI-driven tools to monitor coverage and deliver insights.

Qualifications

• 4+ years in communications, public relations, or journalism, ideally in an agency environment.
• Experience in regulated industries, financial services, technology, or related sectors.
• Excellent written and verbal communication with ability to develop compelling narratives for diverse audiences.

Responsibilities

• Develop and execute strategic communications initiatives that strengthen Moody’s brand across the EMEA region.
• Partner with internal groups to deliver external and internal communications aligning with business objectives.
• Create media outreach plans, key messages, spokesperson materials, and other content.
• Build relationships with journalists and media outlets to enhance visibility and thought leadership.
• Leverage AI-enabled tools to monitor media coverage, analyze results, and report insights.

Skills

Media relations

Strategic communications

AI in communications

English fluency

Public speaking

Executive advisory

Multilingual (B2)

Education

Undergraduate degree

Tools

Microsoft Teams

PowerPoint

Excel

SharePoint

Copilot

Job description

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.

Skills and Competencies

• Minimum of 4 years of experience in communications, public relations, and/or journalism, ideally within an agency environment
• Experience in regulated industries, financial services, technology, or related sectors preferred
• Exceptional written and verbal communication skills with the ability to develop compelling narratives for diverse audiences
• Strong media relations experience with the ability to build and maintain relationships with journalists, editors, and media outlets across the EMEA region
• Excellent presentation skills and impactful on-screen presence with the ability to advise and influence senior business partners
• Highly organized with strong time management skills, attention to detail, and the ability to manage multiple priorities in a fast-paced, global environment
• Comfortable using Microsoft Teams, Microsoft 365 applications, Copilot, PowerPoint, Excel, Word, and SharePoint
• Demonstrated proficiency in artificial intelligence concepts, with hands-on experience using AI tools to streamline workflows and enhance operational efficiency. Proven ability to implement AI-powered solutions to solve business challenges. Demonstrates a growing awareness of AI risk management and a commitment to responsible and ethical AI use.
• English proficiency is essential; business fluency in German, French, or Arabic at B2 level or higher is preferred

Education

• Undergraduate degree in Journalism, Communications, Business, Economics, or a related field preferred

Responsibilities

Develop and execute strategic communications initiatives that strengthen Moody’s brand, reputation, and thought leadership across the EMEA region.

• Partner with internal business groups to develop and deliver external and internal communications strategies that support business objectives
• Create and execute media outreach plans, key messages, question and answer documents, spokesperson materials, and other communications content
• Build and maintain strong relationships with journalists, editors, and media organizations to enhance Moody’s visibility and thought leadership
• Proactively identify and secure opportunities for media interviews, earned speaking engagements, commentary placements, and thought leadership coverage
• Respond to media inquiries promptly and effectively while ensuring accurate and consistent representation of Moody’s perspectives
• Leverage AI-enabled tools to support communications campaigns, monitor media coverage, analyze results, and develop reporting insights
• Collaborate with marketing, branding, public relations, investor relations, and other cross-functional teams to ensure aligned messaging and communications activities
• Provide occasional weekend and out-of-hours support for media relations activities, including monitoring shared communications channels and responding to urgent inquiries

About the Team

The External Communications team within Global Corporate Affairs is responsible for strengthening Moody’s reputation and positioning the company as a leading provider of insights on risk. The team partners closely with business leaders and subject matter experts to elevate thought leadership, support strategic business priorities, and enhance stakeholder engagement across global markets. By joining the team, you will contribute to high-impact communications initiatives across the EMEA region while helping advance innovative approaches to storytelling, media engagement, and responsible adoption of AI-enabled communications tools.

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.
Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.