Communications Officer

NHS; Cardiff; On-site; GBP 30,000 - 38,000; Full time

Job summary

A leading health board is seeking a communications officer to enhance its public engagement through strategic communication initiatives. The successful candidate will work within a dynamic communications team to develop campaigns tailored for diverse audiences, contributing to the positive representation of the health board's objectives and services.

Qualifications

• Educated to degree level in relevant field or equivalent experience.
• Knowledge of digital communication landscape and public sector practices.
• Experience working in a communications team across digital channels.

Responsibilities

• Plan and implement communication strategies for the organization.
• Develop and evaluate innovative communication campaigns.
• Manage media relations and social media engagement.

Skills

Communication skills

Digital communication expertise

Media relations

Public relations

Education

Degree in communications, digital communications, or IT

Job description

Job summary

The role requires a communications professional to plan and implement communications on behalf of the organisation. It requires delivery of the corporate communication functions, including writing content, media relations and social media. The role will also develop, implement, maintain and evaluate innovative communication campaigns, making best use of new media opportunities and will be tailored for a wide range of audiences so that they engage staff, stakeholders, media and the public.

The post-holder will have a role in establishing and communicating key messages to safeguard the University Health Board reputation, limit adverse publicity and promote a positive image to increase public and stakeholder understanding of the University Health Board'sobjectives and services

Main duties of the job

We currently have an exciting opportunity for a communications officer to join the team at Cardiff and Vale University Health Board.

The successful candidate will be part of a professional team which develop campaigns and materials to engage with a diverse population across Cardiff and the Vale of Glamorgan.

Working closely with the wider communications team the postholder will have knowledge of traditional communications channels, social and digital marketing and engagement. You will be adept at researching new channels, writing and developing content and supporting our campaigns by scheduling and monitoring content.

The post holder will be based with the Communications and Engagement Team at Woodland House, Maes y Coed Road, Cardiff.

The ability to speak Welsh is desirable for this role; Welsh and/or English speakers are equally welcome to apply.

About us

Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 15,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services.

Our mission is "Caring for People, Keeping People Well",and our vision is that every person's chance of leading a healthy life should be equal. As an organisation we are unashamedly ambitious for our population's health, rising to the challenges of today and tomorrow through our 10-year strategy, Shaping our Future Wellbeing. We are contributing to a healthier Wales with great emphasis placed on innovation and improvement, learning from around the world and leading the way in clinical research. Partnership working is strong at Cardiff and Vale, and we work closely with our staff and our community.

Cardiff, the thriving Welsh capital, is a fantastic city to live and work in with an abundance of sports, arts and cultural attractions. Situated to the west of Cardiff, the Vale of Glamorgan offers a combination of beautiful Welsh countryside and a dramatic natural coastline. Whether city life or rural living, Cardiff and the Vale offers the best of both worlds.

Details Date posted

09 June 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£30,420 to £37,030 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

001-AC103-0625

Job locations

Woodland House

Maes y Coed Road

Cardiff

CF14 4HH

Job description Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Job description Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Person Specification Qualifications Essential

• Educated to degree level in relevant field (communications, digital communications, or IT), or equivalent level of work experience including practical knowledge and experience of methods and approaches as they relate to digital communications and public relations.

Qualifications Essential

• Knowledge and a practical grasp of the digital communication landscape and opportunities offered. Knowledge of health and public sector practices, as well as a thorough understanding of local and national political networks and infrastructure. Demonstrable CPD.

Experience and Skills Essential

• Previous experience of working in a communications team. Evidence of providing communication services across digital channels with a proven track record. Proven track record in development and delivery of effective electronic communications as part of a proactive campaign.

Skills Essential

• Demonstratable communication skills - both written and oral - to communicate and engage positively with leading clinicians and professionals, wider staff, the public and other internal and external stakeholders Report writing and presentation skills

Person Specification Qualifications Essential

• Educated to degree level in relevant field (communications, digital communications, or IT), or equivalent level of work experience including practical knowledge and experience of methods and approaches as they relate to digital communications and public relations.

Qualifications Essential

• Knowledge and a practical grasp of the digital communication landscape and opportunities offered. Knowledge of health and public sector practices, as well as a thorough understanding of local and national political networks and infrastructure. Demonstrable CPD.

Experience and Skills Essential

• Previous experience of working in a communications team. Evidence of providing communication services across digital channels with a proven track record. Proven track record in development and delivery of effective electronic communications as part of a proactive campaign.

Skills Essential

• Demonstratable communication skills - both written and oral - to communicate and engage positively with leading clinicians and professionals, wider staff, the public and other internal and external stakeholders Report writing and presentation skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details Employer name

Cardiff and Vale University Health Board

Address

Woodland House

Maes y Coed Road

Cardiff

CF14 4HH

Employer's website

https://cavuhb.nhs.wales/ (Opens in a new tab)

Employer details Employer name

Cardiff and Vale University Health Board

Address

Woodland House

Maes y Coed Road

Cardiff

CF14 4HH

Employer's website

https://cavuhb.nhs.wales/ (Opens in a new tab)