Communications Manager I

Bank of America; England; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established industry player is seeking a talented communications professional to join their team. This role focuses on developing and executing strategic communication plans that drive business objectives while translating complex financial topics into engaging messaging. You'll collaborate with designers and developers to create impactful educational campaigns, ensuring that content resonates with employees and promotes financial wellness. If you thrive in a dynamic environment and have a passion for crafting compelling narratives, this opportunity will allow you to make a significant impact on the organization and its stakeholders.

Qualifications

• Excellent communication skills, both oral and written.
• Proficiency in MS Office tools and marketing experience preferred.

Responsibilities

• Support the development and execution of strategic communication plans.
• Translate complex topics into user-friendly communications.

Skills

Attention to Detail

Oral Communications

Customer and Client Focus

Presentation Skills

Business Acumen

Influence

Planning

Project Management

Education

Bachelor’s Degree or equivalent work experience

Tools

MS Word

PowerPoint

InCopy

Job description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

This job is responsible for supporting a team or project accountable for enterprise-wide and Line of Business targeted communications. Key responsibilities include assisting in the development of communications strategies and providing editorial planning and writing expertise. Job expectations include assisting with communication initiatives, priority programs, and projects, creating engaging and impactful messaging for employees and leaders, and supporting training and employee development programs.

Create educational and marketing campaigns for 401(k), equity and health benefit plans promoting benefit awareness, participation, and the products and services available through Workplace Benefits at Bank of America. Develop campaigns in collaboration with designers and developers to educate plan participants on a variety of saving, investing and other financial wellness topics. Ensure that content is engaging, encouraging positive participant behaviors and supports the Workplace Benefits organization’s value proposition and strategy.

The Workplace Benefits Participant Experience creative services team handles a high volume of communication requests from basic edits to new concepts and campaigns. Continued growth is forecast with a strong focus on innovative approaches, digital engagement, and marketing automation. Ideal candidate needs to have a ‘go digital’ mentality, be familiar with and comfortable learning new technologies, as well as content management system experience. This will help us execute on core Workplace Benefits initiatives, enable us to meet the deliverables under tight time frames and plan for future road mapping.

Responsibilities:

1. Supports the development and execution of strategic communication plans to drive business and team objectives.
2. Translate complex benefit and financial topics into user-friendly communications.
3. Create and present concepts.
4. Understand benefit design and Merrill products and services.
5. Write and edit copy and review design to ensure that content is incorporated properly.
6. Handle projects from the outset – working with project managers and Engagement Consultants to manage project deliverables to agreed-upon timelines.
7. Be able to work within regulatory guidelines and with compliance partners.
8. Juggle numerous projects simultaneously and provide back-up support to other editor/writers.
9. Maximize the power of content management systems and the efficiency of standardized, best-practice copy.

Skills:

1. Attention to Detail
2. Oral Communications
3. Customer and Client Focus
4. Presentation Skills
5. Business Acumen
6. Influence
7. Planning
8. Project Management

Required:

1. Excellent communication skills (both oral and written).
2. Superior organizational skills, creativity, and attention to detail.
3. Proficiency in MS Word, PowerPoint, InCopy.
4. Experience in marketing – internal or external agency.
5. Must be able to work in a team environment.
6. Demonstrated excellent writing, editing and proofreading skills.
7. Financial services/retirement/health benefit marketing experience preferred.
8. Thrive in a team environment.
9. Ability to multi-task and work independently.
10. Bachelor’s Degree or equivalent work experience.