Communications Manager

The Cotswold Company; Greater London; Hybrid; GBP 55,000 - 85,000; Full time

Benefits offered by this job

Up to 33 days holiday

Private healthcare

Product discounts

Wellbeing platform access

Cycle to work

Death in service cover

Hybrid working

Job summary

The Cotswold Company is seeking a Communications Manager on a maternity cover contract in London. You will own how the brand is seen, heard and talked about across press, social, talent and partnerships, shaping strategies with autonomy and leading a small in-house team and agency partner.

You’ll develop and implement the plan, measure impact, and report on brand health while maintaining a consistent brand voice across channels. Hybrid working is offered.

Qualifications

• Lead brand communications for a consumer/retail brand.
• Proven track record in organic social to drive engagement.
• Strong media relations network and coverage generation.
• Experience coordinating talent/influencer campaigns end-to-end.
• Creative thinker who can turn ideas into action.
• Skilled at capturing on-brand social content.

Responsibilities

• Set brand communications strategy aligned to business goals.
• Lead organic social strategy across all platforms.
• Manage social comms, including DMs and customer service replies.
• Develop celeb/influencer partnerships that feel authentic.
• Identify partnerships and reinforce brand values (including sustainability).
• Measure impact and report; adjust strategy based on data.
• Develop and deliver PR plans with agencies, ensuring consistency.

Skills

Brand communications leadership

Organic social expertise

Media relations

Influencer collaborations

Content ideation and production

Stakeholder collaboration

Education

Bachelor’s degree in Communications or Marketing

Job description

Job reference TCC000953 Date posted 30/09/2026 Application closing date 23/10/2026 Location London Salary Competitive Salary Package Blank Contractual hours 40 Basis Full time Job category/type Blank Attachments Blank

Job description

Communications Manager – Maternity Cover

London Hybrid, two days a week in our London office

Twenty-five years ago we opened a single showroom in Bourton-on-the-Water. That corner of rural England taught us what we still believe: that furniture should be timeless, understated, and made to be lived with.

We're looking for someone to make sure more people know it.

The role

As the Communications Manager, you'll own how we're seen, heard and talked about — across press, organic social, talent and partnerships — and you'll set the strategy that gets us there.

It's a broad remit with real autonomy. You'll shape the plan, then make it happen, supported by a Social Media and Influencer Executive and our in-house creative team, and working with ourPR agency.

What you'll do

• Set the brand communications strategy, and connect it clearly to where the business is heading, whether that’s supporting showrooms or driving traffic to the website.
• Lead our organic social strategy across every social platform — the thinking, the calendar, and the content that lands.
• Social Comms Management – replying to the DM’s & comments we receive, as well as requests coming in from our customer service team.
• Develop celebrity, influencer and talent collaborations that feel genuinely ours rather than bought.
• Find partnerships that strengthen what we stand for, including our B Corp credentials and our fifteen-year guarantee.
• Measure what's working. Report on brand impact honestly, and change course when the numbers say so.
• Build and deliver the PR plan across consumer, trade and corporate, directing our agency and keeping the message consistent.

What you’ll bring

Essential

• You've led brand communications for a consumer, retail or lifestyle brand, and can point to campaigns that measurably shifted how that brand was seen.
• You know the organic social landscape properly — not just the platforms, but what earns attention on each of them right now.
• You understand how coverage actually gets made, and you have the relationships to prove it.
• You've delivered high-profile talent and influencer collaborations from first conversation to final post.
• You generate ideas, and you're comfortable being the one who has to make them real.
• You’re an expert at capturing and editing social-first and on brand content, that would be true to the heart of the Cotswold Company brand.

Nice to have

• Experience in homewares, interiors or furniture.

How you'll work here

• Strategic thinking and hands-on delivery, in roughly equal measure.
• Organised, with several plates spinning and none of them dropped.
• Confident representing us — to journalists, to partners, to our own leadership team.
• Warm and straightforward with colleagues. We mean it about kindness.
• Curious about homes and how people live in them.

What we offer

• Up to 33 days' holiday, including bank holidays
• Private healthcare and a cash plan
• Generous discount on our products
• help@hand wellbeing and discount platform
• Cycle to work scheme
• Death in service cover
• Health and wellbeing guidance and support
• Hybrid working, with the detail agreed with you

If you need any adjustments to the process — at any stage, for any reason — tell us and we'll make them. Nothing you share will affect how your application is considered.

Applicants must already have the right to work in the UK; we're not able to offer sponsorship.

cotswoldco.com

This role is a Maternity Cover Fixed Term Contract