Communications Officer

London Office of Technology and Innovation; Greater London; Hybrid; GBP 41,000 - 50,000; Full time

Job summary

London Councils is seeking a Communications Officer to support the delivery of hybrid, multi-channel communications. You will work with policy and service teams to develop plans and communicate complex issues clearly to diverse audiences.

You will create digital content, lead internal comms projects, edit reports, support events, and advise colleagues across the organisation. This busy team values clarity, collaboration and impact.

Qualifications

• Experience delivering communications campaigns across social and digital channels.
• Strong writing, editing and proofreading skills; ability to communicate complex issues.

Responsibilities

• Develop and deliver communications plans with policy and services teams to meet objectives and evaluate activities.
• Create content for social and digital platforms, and commission external design work as needed.
• Edit and sub-edit policy and public affairs materials for digital and print formats.
• Support events and campaigns and provide communications advice across the organisation.
• Ensure communications are engaging, accessible and aligned with brand and objectives.

Skills

Campaign development

Writing

Editing

Content creation tools

Content management systems

Local government knowledge

Stakeholder management

Canva

Campaign evaluation

Education

Relevant communications degree or equivalent

Tools

Canva

CMS platforms

Job description

Hybrid - two days at London Councils' office, EC4R 9AB

Contract Type: Fixed Term

Contract Details: 10 months Fixed Term Contract (maternity cover)

Salary: Starting salary - £45,793 per annum

Working Hours: 35

Job Category: Communications and Public Affairs

Responsible to: Head of Media and Public Affairs

Starting salary: £45,793 per annum

Contract details: Full time. 10 month fixed term contract (maternity cover). Monday to Friday. 9am to 5pm. Hybrid working, some mandatory office days required.

London Councils operates in a hybrid working environment as an agile employer, working across its Strategic Directorates.

• Interviews: Anticipated to take place during the week commencing 12 October 2026

Help shape the conversation about London local government

We're looking for a talented Communications Officer to join our Communications & Public Affairs team. This is an exciting opportunity for an experienced communications professional who enjoys developing engaging campaigns, creating compelling content and working with a wide range of stakeholders to help deliver meaningful outcomes for Londoners.

About the role

As Communications Officer, you will play a key role in supporting the delivery of London Councils' communications activity across multiple channels. Working closely with policy and service teams, you will develop and implement communications plans that support organisational priorities and help communicate complex issues clearly and effectively to a range of audiences.

You will create content for digital and social media channels, lead on internal communications projects, edit reports and publications, support events and campaigns, and provide communications advice to colleagues across the organisation.

Working as part of a busy and high-performing team, you'll help ensure London Councils' communications are engaging, accessible and aligned with our brand and organisational objectives.

Main Responsibilities

• To develop and deliver communications plans with policy and services teams to help them meet their objectives and evaluate their communications activities.
• Create content for use across London Councils' social and digital platforms, and commission work from external designers where necessary.
• To edit and sub-edit a range of written materials including high-quality policy and public affairs reports and briefings disseminated in a range of digital and print formats.
• Working with other members of the Communications and Public Affairs Team to deliver communication activities and provide advice and guidance to staff involved in running seminars and in-house events.
• Advising policy and services heads on the management of their stakeholders and delivering support as necessary.
• Managing campaign finances e.g. handling campaign budgets, putting together funding bids, finding sponsors or conference exhibitors.
• Ensuring that all work takes account of legal requirements, including media law, data protection, rules governing local government publicity, and London Councils policies and protocols.

Read about the job activities in more detail in the Job Description and Person Specification document attached below.

The Ideal Candidate

We're looking for someone with excellent communications skills and a track record of delivering successful campaigns.

You'll have:

• Experience developing and delivering communications campaigns across social, digital and other media channels.
• Strong writing, editing and proofreading skills, with the ability to communicate complex issues clearly and accurately.
• Experience tailoring communications for different audiences and stakeholders.
• The ability to manage multiple projects and competing priorities effectively.
• Strong interpersonal skills and confidence working with colleagues, senior stakeholders, elected members and external partners.
• Creativity, initiative and the ability to generate fresh ideas and approaches.
• Experience using Canva and other content creation tools.
• An understanding of communications evaluation and campaign measurement.
• Knowledge of local government and experience using content management systems for websites and e-newsletters would be advantageous, although training can be provided.

Additional information

• Occasional evening and weekend working may be required to support events and organisational activities.
• Some travel within England and Wales may be required.
• This post is not politically restricted.

Read about the job activities in more detail in the Job Description and Person Specification document attached below.

About The Company

London Councils is the collective of London local government, the 32 boroughs and the City of London Corporation. They come together through London Councils to work in collaboration to deliver their shared ambitions for London and Londoners.

Through lobbying, collaboration and partnership, we ensure the voice of the London boroughs are united, and heard at a local, regional and national level.

We also run a number of services on behalf of the boroughs including the Freedom Pass, Taxicard and Health Emergency Badge (HEB) and London Lorry Control Scheme (LLCS).

The application process involves answering a small number of application questions aligned to the essential criteria for the role. All applications will be processed using a blind sifting method. This means that personal identifying details will be removed to ensure fair and unbiased shortlisting of applications.

The panel sees only the anonymised generated CV that Tribepad builds from the Education andEmployment History sections of the application form. Uploading a personal CV is optional and only helps auto-populate these sections -it does not replace completing them. Please ensure these sections are fully completed. If they’re left blank, key information won’t appear in the anonymised pack and fair review becomes harder.

Your full details and original CV are not shared with the panel until after the shortlist is agreed and you are invited to interview

We are committed to equal opportunities and encourage applications from all backgrounds. Reasonable adjustments will be made to support candidates during the recruitment process.

The following content displays a map of the jobs location - Hybrid - two days at London Councils' office

Contract Details 10 months Fixed Term Contract (maternity cover)

Working Hours 35

Salary Starting salary - £45,793 per annum

Job Category Communications and Public Affairs

Location Hybrid - two days at London Councils' office