Communications and Engagement Business Partner

Nottingham Community Housing Association Limited; Nottingham; On-site; GBP 40,000 - 55,000; Full time

Job summary

Nottingham Community Housing Association Limited is seeking a Communications and Engagement Business Partner in Nottingham to strengthen relationships with customers, colleagues and stakeholders through clear, creative and impactful communications. You’ll deliver proactive internal and external communications that protect and enhance our reputation while supporting organisational priorities.

Working closely with teams across NCHA, you’ll plan and deliver high-quality PR, communications and

Qualifications

• Experience in shaping effective communications strategies and campaigns.
• Proven ability to write clear press materials and manage media inquiries.
• Strong skills in digital content management and stakeholder engagement.

Responsibilities

• Act as trusted advisor to teams, shaping creative communication activities.
• Support crisis communications and be a point of contact for media enquiries.
• Write and distribute press releases and support PR activity.
• Lead planning and production of corporate communications (newsletters, magazines, executive briefings).
• Oversee intranet content with audits and performance insights for engagement.
• Plan and deliver measurable communication campaigns; demonstrate track record of success.
• Demonstrate strong written, verbal and analytical communication skills.

Skills

Stakeholder engagement

Media liaison

Crisis communications

Content writing

Digital content

Job description

This is an exciting opportunity to join our C1-rated housing association in Nottingham as a Communications and Engagement Business Partner, where you'll play a key role in strengthening relationships with customers, colleagues and stakeholders through clear, creative and impactful communications., As our Communications and Engagement Business Partner, you'll support the development and delivery of proactive, consistent internal and external communications that protect and enhance our reputation while supporting organisational priorities. Working closely with teams across NCHA, you'll deliver expert advice and hands‑on support to plan and deliver high-quality PR, communications and engagement campaigns that make a real difference.

What you'll be doing

• Acting as a trusted advisor to teams, shaping effective and creative communication activities
• Supporting crisis communications and being a point of contact for media enquiries
• Writing and distributing press releases and supporting PR activity
• Leading the planning and production of key corporate communications (newsletters, magazines, executive briefings)
• Overseeing and improving intranet content through regular audits and performance insights, ensuring strong user engagement
• Planning and delivering impactful, measurable communication campaigns
  Demonstrable experience in a communications or public relations role.
• A proven track record of delivering creative, successful campaigns
• Strong digital content management skills (intranet, social media, newsletters, survey tools)
• Experience in planning and delivering a range of events
• Excellent stakeholder engagement and relationship‑building skills
• Strong written, verbal and analytical communication skills

You’ll also share our values, bring fresh ideas, and be excited to challenge and improve how we communicate. If you're a confident, creative and motivated communications professional who is passionate about making a difference, this is the role for you.

Why join NCHA?

You’ll be part of a forward-thinking, ambitious communications team where your ideas and creativity are genuinely valued. In this role, you'll have the opportunity to shape communications that make a real difference to our customers and communities, all while working in a supportive, collaborative environment that offers flexible working.

Want to make a difference? If you're ready to bring energy, creativity and expertise to a role where your work truly matters, we'd love to hear from you!