Commis Waiter - Mirror Room

Rosewood London; Greater London; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

28 days holidays per annum including银行

Food & Beverage discounts

Company pension scheme

Enhanced sick pay policy

12 complimentary room nights per year

F&B discount worldwide

Up to 16 weeks paid parental leave

CSR and wellbeing programmes

Job summary

Rosewood London is seeking a Commis Waiter to support our Food and Beverage team, delivering warm, attentive service across front and back of house. You will help prepare stations, run food and beverages, and uphold standards of cleanliness and presentation.

You will join a collaborative team and receive training to learn our menus, layouts and service standards while contributing to smooth service during busy periods.

Qualifications

• Experience in hospitality or Food & Beverage environments.
• Ability to work as part of a team and remain calm under pressure.
• Willingness to learn and follow service standards.

Responsibilities

• Prepare and maintain service stations, ensuring cutlery, china, linen and other service items are clean and ready.
• Run food and beverages to restaurant stations to support smooth service.
• Follow opening and closing procedures and all Standard Operating Procedures.
• Keep Front and Back of House areas clean, stocked and organized during shifts.
• Respond promptly to guest inquiries and seek help when needed.
• Participate in service briefings, training and daily checks.

Skills

Customer service

Teamwork

Attention to detail

Organised

Clear communication

Job description

THE TEAM

You will join our Food and Beverage team, reporting to the Outlet Manager. Working alongside the restaurant, kitchen and management teams, you will provide essential operational support across the restaurant floor and kitchen, helping every service run smoothly and efficiently.

YOUR ROLE

As a Commis Waiter, you will deliver warm and genuine service with passion and dedication, helping us exceed our guests’ expectations. Through thoughtful preparation, teamwork and attention to detail, you will support both Front and Back of House operations and contribute to an efficient and memorable dining experience.

You will receive ongoing training and support to build your knowledge of our restaurants, service standards and Food and Beverage offering.

HOW YOU’LL MAKE THE PLACE

• Prepare and maintain service stations, ensuring cutlery, china, linen and other service items are clean, polished and ready for use.
• Support the smooth delivery of service by running food and beverages to the appropriate restaurant stations.
• Follow opening and closing procedures, the restaurant’s Order of Service and all Standard Operating Procedures.
• Keep Front and Back of House areas clean, organised, fully stocked and ready throughout the shift.
• Respond promptly to guest enquiries and operational issues, seeking support from a waiter, Head Waiter or manager when required.
• Participate in service briefings, training and daily checks while communicating issues promptly to the wider team.

COULD THIS BE YOU?

• You are passionate about delivering warm, genuine and attentive service.
• You enjoy working collaboratively and supporting colleagues across restaurant and kitchen operations.
• You bring strong attention to detail and take pride in maintaining excellent standards of cleanliness and presentation.
• You are organised, dependable and ready to adapt to the changing needs of a busy service.
• You communicate clearly and respond to guest enquiries and operational issues in a courteous and efficient manner.
• You are enthusiastic about learning our menus, restaurant layouts, service standards and ways of working.

OUR BENEFITS

• 28 days paid holidays per annum including Bank Holidays
• Discounts on Food & Beverage
• Company pension scheme and life assurance
• Enhanced sick pay policy
• 12 complimentary room nights per year and F&B discount worldwide
• Up to 16 weeks paid parental leave
• Involvement in Corporate Social Responsibility programmes and wellbeing activities

OUR COMMITMENT TO YOU

At Rosewood Hotel Group, your voice is heard and valued. We’re a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture and geography of our destinations.

We’re not only committed to building and nurturing genuine, long-lasting relationships but to transforming them, and our Diversity, Equity and Inclusion (DEI) strategy helps put these principles into practice.