Commis Waiter - Mirror Room

Rosewood Hotel Group; Greater London; On-site; GBP 21,000 - 24,000; Full time

Benefits offered by this job

28 days paid holidays

Food & Beverage discounts

Company pension

Life assurance

Enhanced sick pay

Complimentary room nights

F&B discount worldwide

Parental leave

Talent development

CSR programmes

Job summary

Rosewood Hotel Group is seeking a Commis Waiter in the United Kingdom to provide warm, genuine service and support both Front and Back of House operations. You will help prepare stations, assist with the delivery of food and beverages, and uphold high standards of cleanliness and presentation as part of a collaborative team.

You will receive ongoing training to build knowledge of our restaurants, service standards and Food and Beverage offering, contributing to an efficient and memorable dining

Qualifications

• You are passionate about delivering warm, genuine and attentive service.
• You enjoy working collaboratively and supporting colleagues across restaurant and kitchen operations.
• You bring strong attention to detail and take pride in maintaining excellent standards of cleanliness and presentation.
• You are organised, dependable and ready to adapt to the changing needs of a busy service.
• You communicate clearly and respond to guest enquiries and operational issues in a courteous and efficient manner.
• You are enthusiastic about learning our menus, restaurant layouts, service standards and ways of working.

Responsibilities

• Prepare and maintain service stations, ensuring cutlery, china, linen and other service items are clean, polished and ready for use.
• Support the smooth delivery of service by running food and beverages to the appropriate restaurant stations.
• Follow opening and closing procedures, the restaurant’s Order of Service and all Standard Operating Procedures.
• Keep Front and Back of House areas clean, organised, fully stocked and ready throughout the shift.
• Respond promptly to guest enquiries and operational issues, seeking support from a waiter, Head Waiter or manager when required.
• Participate in service briefings, training and daily checks while communicating issues promptly to the wider team.

Skills

Attention to detail

Teamwork

Customer service

Communication

Organised

Reliable

Job description

OUR PURPOSE AND CULTUREWe are driven to create a future where people and place enrich one another. We are wholly committed to rooting ourselves more deeply in every place we are in while setting new benchmarks for positive impact. As a pioneering collective with a common purpose, we curate extraordinary moments and honor the soul of every place along our journey.At Rosewood Hotel Group, we answer The Calling. Together, we Make the Place.THE TEAMYou will join our Food and Beverage team, reporting to the Outlet Manager. Working alongside the restaurant, kitchen and management teams, you will provide essential operational support across the restaurant floor and kitchen, helping every service run smoothly and efficiently.YOUR ROLEAs a Commis Waiter, you will deliver warm and genuine service with passion and dedication, helping us exceed our guests’ expectations. Through thoughtful preparation, teamwork and attention to detail, you will support both Front and Back of House operations and contribute to an efficient and memorable dining experience.You will receive ongoing training and support to build your knowledge of our restaurants, service standards and Food and Beverage offering.HOW YOU’LL MAKE THE PLACE* Prepare and maintain service stations, ensuring cutlery, china, linen and other service items are clean, polished and ready for use.* Support the smooth delivery of service by running food and beverages to the appropriate restaurant stations.* Follow opening and closing procedures, the restaurant’s Order of Service and all Standard Operating Procedures.* Keep Front and Back of House areas clean, organised, fully stocked and ready throughout the shift.* Respond promptly to guest enquiries and operational issues, seeking support from a waiter, Head Waiter or manager when required.* Participate in service briefings, training and daily checks while communicating issues promptly to the wider team.COULD THIS BE YOU?* You are passionate about delivering warm, genuine and attentive service.* You enjoy working collaboratively and supporting colleagues across restaurant and kitchen operations.* You bring strong attention to detail and take pride in maintaining excellent standards of cleanliness and presentation.* You are organised, dependable and ready to adapt to the changing needs of a busy service.* You communicate clearly and respond to guest enquiries and operational issues in a courteous and efficient manner.* You are enthusiastic about learning our menus, restaurant layouts, service standards and ways of working.OUR BENEFITS* 28 days paid holidays per annum including Bank Holidays* Discounts on Food & Beverage* Company pension scheme and life assurance* Enhanced sick pay policy* 12 complimentary room nights per year and F&B discount worldwide* Up to 16 weeks paid parental leave* Talent development opportunities* Involvement in Corporate Social Responsibility programmes and wellbeing activitiesOUR COMMITMENT TO YOUAt Rosewood Hotel Group, your voice is heard and valued. We’re a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture and geography of our destinations.We’re not only committed to building and nurturing genuine, long-lasting relationships but to transforming them, and our Diversity, Equity and Inclusion (DEI) strategy helps put these principles into practice.