Commis Chef, Client Support Team

Convene; City Of London; Remote; GBP 60,000 - 80,000; Part time

Job summary

A global hospitality company is looking for enthusiastic team members to join their Client Support Team. This role involves supporting the Head Chef in food preparation, ensuring excellent customer service, and maintaining high health and safety standards. Flexible working hours are available, making this an excellent opportunity for those needing a work-life balance. Join a dynamic team where personal growth is encouraged and recognized.

Benefits

Generous paid time off

Pension scheme participation

Wellness subsidy

Cycle to Work programme discounts

Opportunity for significant impact

Qualifications

• Must be able to work in the UK without sponsorship.
• Previous experience in hospitality or events is beneficial.
• Strong communication skills and ability to work in a team.

Responsibilities

• Assist Head Chef in food preparation and service.
• Respond promptly to client requests and comments.
• Maintain cleanliness and hygiene standards in the kitchen.

Skills

Customer service

Food preparation

Health and safety compliance

Job description

Overview

Please note: All candidates must currently reside in the UK and be able to work in the UK without sponsorship.

Looking for Flexible Hours and a Career That Works Around You? Join our Client Support Team at Convene and gain valuable experience in hospitality and events - where we don’t just run meetings and events, we create unforgettable moments that leave a lasting impression.

Flexible Gigs: Choose shifts that work for you. Weekdays, evenings, or just a few days a week. You’re in control.

Competitive Pay: Earn a great hourly wage while working with a dynamic, supportive team.

Room to Grow: Over 50% of our supervisors started in entry-level roles. We promote from within and invest in your future.

Work-Life Balance: Enjoy mostly Monday–Friday shifts and yes, you’ll usually have Christmas off to spend with loved ones!

What You ll Do

Assist the Head Chef in preparing, delivering, and presenting all food and beverages, aiming for the highest level of client service within budget.

Food Preparation

• Ensure prompt service of all meals and services at required times, meeting company standards and delegate satisfaction.
• Under the Head Chef's instruction, prepare and present food for restaurant consumption and be available during service periods.
• Ensure preparation and presentation methods comply with current recognized catering standards, under the Head Chef's guidance.
• Prepare and assist at special functions, which may fall outside normal working hours.

Operational and Customer Service

• Attend daily menu briefings.
• Promptly respond to client requests and comments, reporting them to the Head Chef.
• Assist the Head Chef with serving at hot counters, ensuring catering standards are met, operations run in accordance with the booking schedule, and all client requirements are met and exceeded.
• Work alongside the front-of-house team to ensure an effective stock rotation system within the department.
• Accurately record wastage and, under the Head Chef's guidance, take appropriate steps to minimize it.

Health & Safety

• Adhere to all venue and statutory regulations pertaining to health, safety, and fire at all times.
• Maintain a standard of personal and general cleanliness and hygiene to comply with venue and statutory regulations.
• Wear the correct standard of dress or uniform at all times.
• Adhere to company and statutory regulations pertaining to safety and hygiene operations of the kitchen and ancillary areas at all times.
• Immediately report any defective and hazardous equipment to the Head Chef.
• Ensure stores and other areas of potential loss are secured at all times.
• Immediately report any loss to the General Manager.
• Adhere to all regulations pertaining to COSHH and HACCP at all times.

Other Responsibilities

• Carry out any reasonable management requests, including duties normally undertaken by the Chef de Partie in their absence.
• Build good working relationships with all other areas of the venue team.
• Support the venue team, including assisting with client events that may fall outside of normal working hours and weekends.
• Attend any company events as requested.

Who We Are

Convene is a global hospitality company that manages a growing portfolio of lifestyle brands focused on revolutionizing the way people meet, work, and gather. It creates hospitality-driven experiences and uniquely designed destinations across its various brands with the singular mission of fostering human-to-human connection. The Convene portfolio comprises Convene, etc.venues by Convene, and Convene Signature, offering clients multiple products including event venues, meeting rooms, flexible office spaces, and building amenity centers. With hospitality at its core, each brand and product offers on-site culinary, in-room A/V, production services, and dedicated hospitality staffing resources. As the largest single provider of dedicated meeting and event venues in the U.S. and UK, and with a growing footprint of flexible office space, the Convene portfolio has a network of nearly 40 locations across nine global cities.

• Generous paid time off, including an extra day off for your birthday
• Participation in our pension scheme with contributions from Convene
• Wellness subsidy to support your wellbeing
• Savings on bikes and equipment through Convene’s Cycle to Work programme
• A chance to be part of a dynamic, growing team
• The opportunity to have a significant impact on your team and the business in the work that you do

Convene is committed to building an inclusive and diverse workforce. We are an Equal Opportunity Employer and welcome people from all backgrounds, experiences, abilities and perspectives.

Apply for this job through Convene’s official application process.