Commercial & Technical Coordinator

Veolia; South Staffordshire; On-site; GBP 30,000 - 36,000; Full time

Benefits offered by this job

25 days annual leave

Pension scheme access

Retail discounts

Health resources

Virtual GP access

Volunteer day

Ongoing training

Job summary

Veolia in the United Kingdom is seeking a Commercial & Technical Coordinator to drive innovative solutions for sustainable waste management. The role combines technical support with customer liaison across multiple Veolia divisions to optimise collections and compliance.

You will manage enquiries in Salesforce, coordinate with operations and customers, and work with disposal outlets to secure competitive rates while advising on legislation and best practices.

Qualifications

• Chemistry degree or equivalent qualification.
• Experience in waste management industry preferred.
• Customer service experience desirable.

Responsibilities

• Provide technical support and guidance to enquiries from customers, contractors, sales representatives and Veolia divisions including Industrial Services.
• Liaise with operational staff, logistics and customers to ensure collections comply with procedures and legislative requirements.
• Ensure efficient management of customer enquiries via the Salesforce CRM system.
• Liaise with third party disposal outlets to secure competitive rates.
• Advise customers on waste management and disposal requirements.

Skills

Customer service

Technical support

Education

Chemistry degree or equivalent qualification

Tools

Salesforce CRM

Job description

Ready to find the right role for you?

Salary: from £33,000.00 per annum plus a 17.5% annual bonus and Veolia benefits

Hours: 40 hours per week, Mon-Fri

Location: 1 Station Road

Wolverhampton

WV10 7DG

When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone.

As a Commercial & Technical Coordinator you’ll be pushing for innovative solutions to create a more sustainable future for all. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

What we can offer you;

• 25 days of annual leave plus bank holidays

• Access to our company/people’s pension scheme

• Discounts on everything from groceries to well known retailers

• Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to

• 24 hour access to a virtual GP, 365 days a year, for you and family members in your household

• One paid days leave every year to volunteer and support your community

• Ongoing training and development opportunities, allowing you to reach your full potential

What you’ll be doing;

• Provide technical support and guidance to quote and technically assess enquiries from customers, contractors, sales representatives and other Veolia divisions including Industrial Services

• Liaise with operational staff, logistics and customers to ensure collections comply with appropriate company procedures and legislative requirements

• You will ensure the efficient management of customer enquiries via the Salesforce CRM system

• Liaise with third party disposal outlets to ensure competitive rates are agreed

• To have direct contact with internal and external customers, providing guidance on legislation, advice on waste management and assisting customers with their waste disposal requirements

What we’re looking for;

• Chemistry degree or equivalent qualification

• Previous experience gained within the waste management industry

• Previous experience gained in a customer service role is desirable

We’re proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we’re also transforming what it means to have a rewarding, purposeful career.

We’re dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt‑in to the Disability Confident scheme, and meet the minimum criteria for our roles.

We’re also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.