Commercial Support Team Manager

Colchester Borough Council; Braintree; Hybrid; GBP 38,000 - 42,000; Full time

Benefits offered by this job

Flexible working

Hybrid working

Local government pension scheme

Learning and development

Employee discounts

Health and wellbeing programmes

Job summary

Braintree District Council is seeking an experienced Commercial Support Team Manager in Braintree. You will lead the Sales and Markets teams, oversee performance, workloads and staff wellbeing, and drive initiatives that increase income and market presence.

Strong leadership and commercial judgment are essential. You will develop partnerships, use data to improve services, and ensure high-quality customer-focused delivery across the council’s strategic objectives.

Qualifications

• Extensive experience leading teams and managing performance.
• Strong commercial acumen with ability to grow income.
• Excellent communication and stakeholder management skills.

Responsibilities

• Lead Sales and Markets teams; manage performance and wellbeing.
• Drive development of commercial initiatives; grow customer relationships and income.
• Utilise data to improve services and outcomes in line with council objectives.

Skills

People management

Commercial awareness

Data analysis

Stakeholder management

Tools

CRM software

Microsoft Office

Job description

credit_card Salary £37,896 to £41,541 per annum

work_outline Basis Full time

Job profile for Commercial Support Team Manager

Commercial Support Team Manager

location_on Braintree 08/11/2026 Commercial Support Team Manager

The job requirements are detailed below. Further information can be found in the link in the Job Details section below.If you have auto-fill set up on your device we recommend turning this off before completing your application form.We are aware that users of Apple devices may have difficulties submitting application forms using the Safari browser. We recommend using Google Chrome as your browser if using Apple devices.

Job details

Salary £37,896 to £41,541 per annum Contractual hours 37 Basis Full time Job category/type Permanent - Full Time Date posted 15/10/2026 Job reference BREQ0484

Job description

We have a great opportunity for an experienced people manager to join our Commercial Support team.

Taking responsibility for the management of the Sales and Markets teams, you will lead on performance, workloads and wellbeing, coach and develop staff and deal with performance or conduct issues.

You will maximise commercial income, identify new opportunities that support the Council's wider ambitions and ensure the team delivers a high-quality, customer-focused service.

You will also drive the development and delivery of innovative commercial initiatives, identifying opportunities to enhance services, increase market presence and improve customer outcomes in line with the Council's strategic objectives, as well as using performance data to improve services and growing income and customer relationships through market insight, business development and partnerships.

With significant team-management experience, you will have good commercial judgement and excellent communication, interpersonal and IT skills, with the ability to analyse commercial performance data.

Proven experience in winning new customers and developing lasting relationships is essential for this role.

A good knowledge of local government and the challenges it faces, as well as in-cab technology for waste and commercial waste experience is desirable.

Car owner/driver required (or ability to travel) due to extensive travel across the Braintree District to attend meetings and events, including occasional work outside normal office hours.

If you combine commercial thinking with great leadership and customer service skills, we would love to hear from you.

For more information, please see the Job Profile .

Why choose Braintree District Council?

Braintree is an ambitious and dynamic Council and is becoming one of the fastest growing Districts in the East of England with three growing towns, London just 45 minutes away and the District located directly between the international transport centres of Stansted Airport and Harwich and Felixstowe International Ports. We have a deserved track record for delivering and a strong reputation within the business community.

Braintree District Council is a great place to work. We pride ourselves on our creative and innovative approach, which is led by our employees, and are committed to having an engaged workforce who understand our strategy and how they can help deliver it. Our people see the difference they make and how the work they do actively contributes to and encourages positive change in the local community.

We also offer some great benefits, including:

• Flexible working
• Hybrid working arrangements are available in this role (home/office based) subject to business need
• Local government pension scheme
• Learning and development for all employees
• Employee discounts at local businesses
• Employee recognition schemes
• Extensive health and wellbeing programmes, including discounted gym membership

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Closing date for completed applications: Midnight on Sunday 8th November.

Interviews will take place on w/c 16th November.