Commercial Support Administrator

EMR Group; Warrington; Hybrid; GBP 22.000 - 28.000; Vollzeit

Zusammenfassung

EMR Group in Warrington is seeking a proactive Commercial Support Administrator to join our Customer Experience team. You will back the Commercial function with accurate pricing, contracts, supplier data, and customer records, helping ensure smooth daily operations and data integrity.

The role emphasizes attention to detail, Excel proficiency, CRM familiarity, and strong communication as you support onboarding, invoicing, and supplier interactions in a fast-paced environment.

Qualifikationen

• Experience in an administrative or commercial support role.
• Strong attention to detail and accuracy.
• Proficient in Microsoft Excel and CRM usage.
• Excellent communication and relationship-building skills.
• Well organized and able to prioritise tasks in a fast-paced environment.

Aufgaben

• Support onboarding of customers and provide service to customers and suppliers.
• Maintain CRM records, contracts, pricing information, and commercial systems.
• Monitor purchase tickets and ensure pricing/contract data is accurate.
• Process payments, self-bills, and trader invoices accurately and on time.
• Support the Commercial Buying team with supplier and customer interactions.
• Manage supplier enquiries, pricing confirmations, and coordinate collections and deliveries.
• Carry out regular data checks and resolve discrepancies quickly.
• Identify opportunities to support increased volumes and commercial growth.
• Manage emails, workload trackers, and general administrative activities to keep processes running smoothly.

Kenntnisse

Administrative support

CRM systems

Excel

Communication skills

Organizational skills

Tools

MS Office

CRM software

Jobbeschreibung

About Our Opportunity:

We’re looking for a proactive and detail-orientedCommercial Support Administratorto join our Customer Experience team. In this role, you’ll provide essential support to the wider Commercial function, ensuring pricing, contracts, supplier information, customer records, and financial processes are accurate, compliant, and up to date.

This is a fantastic opportunity for someone who enjoys administration, building relationships, and supporting commercial activities that help drive business growth.

What You Will Be Doing

• Supporting customer onboarding and providing excellent service to customers and suppliers.
• Maintaining CRM records, contracts, pricing information, and commercial systems.
• Monitoring purchase tickets and ensuring pricing and contract data remains accurate.
• Processing payments, self-bills, and trader invoices accurately and on time.
• Supporting the Commercial Buying team with supplier and customer interactions.
• Managing supplier enquiries, pricing confirmations, and coordinating collections and deliveries.
• Carrying out regular data checks and resolving discrepancies quickly.
• Identifying opportunities to support increased volumes, material supply, and commercial growth.
• Managing emails, workload trackers, and general administrative activities to keep processes running smoothly.

Your work will help ensure reliable commercial information, strong supplier relationships, and efficient day-to-day operations.

About You

• Previous experience in an administrative or commercial support role.
• Strong attention to detail and commitment to accuracy.
• Confident using Microsoft Office, particularly Excel.
• Experience using CRM systems and databases.
• Excellent communication and relationship-building skills.
• Well organised and able to prioritise tasks in a fast-paced environment.
• Commercially aware, proactive, and solutions-focused.
• A team player who takes ownership and enjoys supporting others.

If you enjoy working with data, supporting customers and suppliers, and playing a key role in a busy commercial team, we'd love to hear from you.