Commercial & Strategy Manager

Contilio; London; On-site; GBP 50,000 - 90,000; Full time

Job summary

An innovative company is seeking a Commercial & Strategy Manager to drive customer success in the construction sector. This role involves developing strategic plans, delivering high-quality product demonstrations, and managing customer relationships to ensure maximum value is achieved. You will play a vital part in shaping the future of construction through advanced AI solutions, working closely with diverse stakeholders to understand their needs and deliver tailored solutions. Join a fast-paced, growth-oriented environment where your contributions can lead to significant impact and help shape the future of the construction industry.

Benefits

Competitive OTE

Equity options

Opportunity for growth and responsibility

Qualifications

• 5+ years in construction or SaaS sales engineering roles.
• Strong analytical, strategic, and communication skills required.

Responsibilities

• Develop and execute customer delivery plans with agility.
• Conduct product demos and maintain customer relationships.

Skills

Analytical Skills

Strategic Skills

Communication Skills

Project Management

Commercial Acumen

Education

Bachelor’s degree in Engineering

MBA from a top school

Tools

HubSpot

PowerPoint

Excel

Job description

Contilio is a fast-growing, AI-first SaaS scaleup based in London, UK. We've built and scaled the world’s first 3D AI analytics & insights platform for the largest industry on earth—construction. Our cutting-edge software automates quality verification, manufacturing-style quantity tracking, construction progress, and predictive risks in hours, generating intelligent digital twins previously missing from construction. This empowers global enterprise customers to access timely, connected insights, make informed decisions, and eliminate problems with speed, saving billions in cost, time, labor, and CO2 emissions.

We are on a mission to build a global category leader that creates substantial value for our customers, the planet, and the global population as 40% of the world’s CO2 originates from the $13Tn Construction industry. To achieve this vision, we set ambitious goals, work hard as a team, and believe that anything is possible!

Fueled by our exponential growth and market demand, we are seeking to add a growth-minded, result-oriented, and customer-focused Commercial & Strategy Manager to join our team. In this role, you will develop compelling win plans and work alongside diverse construction & real estate stakeholders to understand their needs, demo the product, and answer their questions. You will forge strong relationships and manage the successful delivery of customer deployments throughout the entire lifecycle (setup, execution, expansion), ensuring that the maximum value is created, and customers continue to expand their Contilio use across their organizations and different user groups.

We offer competitive OTE, equity options, and the opportunity to take on more responsibility as we grow our team and global footprint. Preference for candidates with UK work authorization, though we are able to sponsor the right candidate.

What you'll do:

1. Sales and Business Development Support
   1. Create, present, and maintain high-quality sales presentations, account win plans, proposals, contracts, and other key material required for customer delivery & success.
   2. Conduct pipeline demos, answer key product and tech questions, and ensure that customers have an up-to-date knowledge of new products, features, and Contilio's value proposition.
   3. Proactively generate leads and promote the Contilio brand and our products by attending events, meetings, calls, etc.
2. Customer Delivery & Success Ownership
   1. You have an ownership and value creation mindset: you develop and execute customer delivery plans/tasks with agility and the customers in mind, ensuring that our customers are onboarded, serviced, and expanded with care.
   2. Proactively identify and resolve issues/risks, collect feedback and triage new feature requests on behalf of each customer and different user groups.
   3. Continuously demonstrate the value of Contilio to customers and identify, support, and accelerate upsell and cross-sell opportunities in collaboration with the account managers, or on your own.
3. Strategy & Operations
   1. Develop and maintain a deep understanding of the construction industry, market trends, competition, and our product and customer success best practices, turning them into measurable customer success strategies, processes, and KPIs.
   2. Maintain an accurate and up-to-date record of customer interactions in our CRM and account plans and meet and exceed your success/net revenue retention KPIs.

Minimum Requirements:

1. 5+ years of construction and commercial experience (management consulting, corporate development/strategy, etc.), or experience working as a SaaS sales engineer or success manager in Contech, Proptech, or related fields.
2. Strong analytical and strategic skills, with the ability to develop structured material and conduct high-quality product demos to different buyer groups, including engineers, project managers, digital transformation executives, heads of construction, and more.
3. Deep knowledge of construction management processes and software, and proficiency in HubSpot, PowerPoint, Excel, and other related tools.
4. Exceptional communication (both written & verbal) and stakeholder management skills, including a proven track record of working with, influencing, presenting to, and managing cross-functional and senior stakeholder groups.
5. Strong commercial acumen, enabling you to wear different hats and comfortably work with a wide range of complex documents and topics, including construction, financial models, business cases, proposals, contracts, and processes.
6. Excellent project management skills, with the ability to execute and manage complex tasks with agility and with minimal supervision.
7. You thrive in fast-paced, hands-on and evolving environments.

Any of the following is a plus:

1. Prior experience in Contech or Proptech, and exposure to B2B SaaS product sales, and/or supply chain strategy & operations.
2. Bachelor’s degree in Civil, Mechanical, Electrical engineering, and an MBA from a top school.
3. Fluency in a second language, including German, Arabic, or French.
4. The drive to challenge yourself and the status quo to bring about positive impact.
5. Deep familiarity with HubSpot and Apollo.

How to apply:

Please provide a CV, a short statement highlighting your motivations, the value you'll bring to the team, and your enterprise sales experience. Please also confirm your UK work authorization status. Due to a high number of applications, only shortlisted candidates will be contacted.

Runway East Moorgate, 10 Finsbury Square, London, UK

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