Commercial Operations Executive

Iconic Hotels & Resorts; Greater London; On-site; GBP 38,000 - 56,000; Full time

Benefits offered by this job

Travel discounts across portfolio

Career development

Inclusive, innovative workplace

Job summary

Iconic Hotels & Resorts in London is seeking a Commercial Operations Executive to load rates, packages and promotions and ensure all channels and systems are live and bookable. You will be the go-to for hotel teams needing quick resolutions and will play a key role in preparing new hotels for selling.

Ideal candidates have 2–3 years in hotel reservations, revenue, distribution or operations and familiarity with Opera, SynXis, Duetto or Salesforce.

Qualifications

• 2–3 years in hotel reservations, revenue, distribution or operations.
• Familiarity with hotel systems such as Opera, SynXis, Duetto or Salesforce.
• Accuracy, organization and a genuine team spirit.

Responsibilities

• Load and manage rates, packages, promotions, group and corporate codes.
• Keep our hotels live and selling correctly across PMS, RMS, CRS and CRM.
• Support hotel teams day to day, turning their requests around quickly.
• Monitor how rates are showing across channels and fix anything that's off.
• Get new hotels ready to sell — system set-up, loading and go-live support.
• Share performance updates that help hotels make better commercial decisions.

Skills

Hotel reservations

Revenue management

Distribution

Operations

Tools

Opera PMS

SynXis

Duetto

Salesforce

Job description

Commercial Operations Executive

London | Full-time

Make your next move with Iconic Hotels & Resorts

We're Iconic Hotels & Resorts, part of L+R Group - a global hotel investment and management company with a diverse portfolio of luxury properties — and we're looking for a Commercial Operations Executive to join our Commercial Operations team in London.

This is the role that keeps our hotels selling. You'll load the rates, packages and promotions our hotels need, make sure everything is live and bookable across our booking channels and systems, and be the person hotel teams come to when they need something sorted. You'll also play a big part in getting new hotels open and selling.

It's a hotel role at heart — practical, fast-moving and close to the action. If you've worked in reservations, revenue or distribution and enjoy making the commercial side run properly, we'd love to hear from you.

What you'll do

• Load and manage rates, packages, promotions, group and corporate codes
• Keep our hotels live and selling correctly across PMS, RMS, CRS and CRM
• Support hotel teams day to day, turning their requests around quickly
• Monitor how rates are showing across channels and fix anything that's off
• Get new hotels ready to sell — system set-up, loading and go-live support
• Share performance updates that help hotels make better commercial decisions

What you bring

• 2–3 years in hotel reservations, revenue, distribution or operations
• Familiarity with hotel systems such as Opera, SynXis, Duetto or Salesforce
• Accuracy, organization and a genuine team spirit
• Confidence working with hotel teams at every level
• Comfortable in Excel

Why L+R Hotels?

• Career development in a growing global company
• Travel discounts across our portfolio
• Inclusive, innovative workplace culture