Commercial Motor & Liability Claims Specialist

Lawes Consulting Group; Manchester; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Personal development

Wellbeing support

Job summary

Lawes Consulting Group is seeking an experienced Claims Handler to manage end-to-end claims for brokerage clients, focusing on commercial motor and liability. You will investigate, evaluate, negotiate and settle claims, while maintaining strong relationships with clients, brokers, insurers and legal representatives.

You will apply detailed knowledge of policies and coverage types, monitor timelines, analyze data for trends, and support on larger or contentious claims as needed in a fast-paced,

Qualifications

• Good experience in commercial claims, especially commercial motor and liability (essential).
• Brokerage experience (essential).
• Strong client relationship management experience (essential).
• Solid understanding of insurance policies, coverage types and claims procedures (essential).

Responsibilities

• Manage end-to-end claims for brokerage clients focusing on commercial motor and liability.
• Apply knowledge of policies and claims procedures to assess and adjudicate claims.
• Collaborate with internal teams, vendors and insurers to resolve claims quickly.
• Analyse claims data to identify trends and improve processes.
• Maintain relationships with clients, brokers, insurers and legal representatives to support settlements.

Skills

Analytical skills

Problem solving

Decision making

Communication

Negotiation

Interpersonal skills

Customer focus

Compassionate support

Independent work

Prioritisation

Deadlines

Resilience

Adaptability

Education

GCSE Maths and English

A-levels desirable

CII and CILA desirable

Job description

Lawes Consulting Group is seeking an experienced Claims Handler to manage end-to-end claims for brokerage clients, focusing on commercial motor and liability. You will investigate, evaluate, negotiate and settle claims, while maintaining strong relationships with clients, brokers, insurers and legal representatives.

You will apply detailed knowledge of policies and coverage types, monitor timelines, analyze data for trends, and support on larger or contentious claims as needed in a fast-paced,