Commercial & Fleet Claims Specialist

JMG Group; Blantyre; Presencial; GBP 32.000 - 42.000; Tempo integral

Benefícios oferecidos por esta vaga

Competitive salary

Birthday day off

Generous holiday entitlement

Resumo da vaga

JMG Group is seeking a Claims Handler to support our Commercial and fleet claims. You will work in a professional team, processing end-to-end claims from first notification to settlement, ensuring accuracy and compliance with FCA guidelines.

You will liaise with insurers and partners, provide guidance to clients, and maintain high service levels. A background in insurance and strong written communication are essential.

Qualificações

• Previous experience handling end to end process of Commercial & fleet claims.
• Confident and articulate communicator.
• Good IT skills with accurate written correspondence.
• Keen interest in the insurance industry.
• Ability to maintain high accuracy and attention to detail.
• Ability to prioritise and follow processes.
• Exemplary customer service and relationship building with clients and insurers.
• Experience in an insurance-based organisation is advantageous.

Responsabilidades

• Administer all classes of Commercial & fleet claims from notification to settlement.
• Validate claims against policy coverage and determine liability.
• Liaise with insurers, motor claim partners and uninsured loss recovery companies.
• Create a new claim file on the system on notification.
• Ensure claims follow policy conditions and consult with senior management as needed.
• Manage allocated claims within the required service levels.
• Ensure FCA regulation and conduct policies are followed.
• Demonstrate excellent organisational and customer service skills.

Conhecimentos

End to end claims

Communication skills

IT skills

Insurance interest

Attention to detail

Process adherence

Customer service

Insurance experience

Descrição da vaga

JMG Group is seeking a Claims Handler to support our Commercial and fleet claims. You will work in a professional team, processing end-to-end claims from first notification to settlement, ensuring accuracy and compliance with FCA guidelines.

You will liaise with insurers and partners, provide guidance to clients, and maintain high service levels. A background in insurance and strong written communication are essential.