Commercial Motor Insurance Account Handler

Everywhen; Dumfries; Hybrid; GBP 28,000 - 34,000; Full time

Benefits offered by this job

26 days holiday + bank holidays

Career progression

CII/ACII qualifications

Pension scheme

Wellbeing support (24-hour)

Job summary

Everywhen Insurance Brokers is looking for a proactive and detail-oriented Account Handler to join our team in Telford, delivering outstanding service to our commercial motor insurance clients.

You'll handle client calls, assess premiums, negotiate payments, cross-sell policies, and promote risk management measures. We offer training, a supportive environment, and opportunities for career progression within the Group.

Qualifications

• Experience in insurance is advantageous but not required; full training will be provided.
• Commercial Motor knowledge is beneficial but not essential.
• Ability to build relationships and trust with clients and colleagues.

Responsibilities

• Dealing with client calls (inbound and outbound) to process/manage their insurance.
• Calculating, negotiating and delivering premiums and agreeing payment methods.
• Cross-selling policies the client does not currently have.
• Offering risk management measures such as Driver Training and Driver CPC courses.
• Achieving KPI's / targets - role specific.

Skills

Confident telephone manner

Interpersonal skills

Target-driven

IT literacy

Team player

Job description

Everywhen Insurance Brokers is looking for a proactive and detail-oriented Account Handler to join our team in Telford, delivering outstanding service to our commercial motor insurance clients.

You'll handle client calls, assess premiums, negotiate payments, cross-sell policies, and promote risk management measures. We offer training, a supportive environment, and opportunities for career progression within the Group.