Senior Motor Trade Account Handler

Everywhen; Brierley Hill; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

26 days holiday plus bank holidays

Free parking

Pension scheme

CII or ACII qualifications

24-hour wellbeing support

1 paid volunteering day

Employee referral scheme

Spotlight Awards

Job summary

Everywhen in Brierley Hill is seeking a Senior Sales Insurance Account Handler to join their friendly team. This role offers a basic salary plus generous bonuses while ensuring a work-life balance with Monday to Friday hours.

You'll manage a client portfolio, focusing on customer relations and proactive support. Benefits include 26 holiday days, pension scheme, and opportunities for professional qualifications. Everywhen values diversity and inclusion, fostering a supportive workplace.

Qualifications

• Experience in customer service is important.
• Willingness to learn and seek qualifications.
• Demonstrates honesty and integrity.

Responsibilities

• Support a designated client portfolio.
• Build strong client relationships.
• Act as the first point of contact for client queries.

Skills

Customer service

Proactivity

Communication

Team collaboration

Resilience

Job description

Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as a Senior Sales Insurance Account Handler within our friendly team based inBrierley Hill, working Monday to Friday 9-5! (35 hours a week)

Joining us as an Insurance Account Handler means you'll have the benefit of working Monday to Friday (no weekends here!) earn a basic salary relative to your experience as well as a generous bonus structure. You’ll also be rewarded with all the great benefits of working with the UKs largest independent Insurance Brokers. More on that below.

So, what does the role of an Insurance Account Handler here involve?

Every day you will be supporting a designated client portfolio, acting as their first point of contact, building strong relationships, and supporting them with queries as they arise. This role is perfect for you if you love customer service or sales as relationship-building with our clients will be the key to your success.

What are we looking for in our Account Handlers?

• Most important is your ability to bring your best self to work every day to give our clients the best possible experience.
• Next, we need you to be proactive, use your initiative and show us your entrepreneurial spirit.
• Have a willingness to learn and be curious. Incidentally, we offer tons of opportunity to gain qualifications that will enhance your career in this growing industry.
• Confidence to work with clients both on the phone and face to face, so some experience in customer service is important too.
• Work well with your team, have a positive outlook, be engaging, collaborative and have the resilience to adapt to whatever changes come your way. It never gets boring here.
• Demonstrate honesty and integrity, not only is this essential within a financially regulated organisation, but it’s also just the right way to be.

In return you will be welcomed and supported by our Everywhen family and be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:

• Holiday entitlement of 26 days plus bank holidays.
• Free Parking.
• Generous Employee referral scheme.
• Opportunity to progress your career across the entire Everywhen family.
• Gain CII or ACII qualifications to boost your knowledge and career prospects.
• Pension scheme for when you feel it’s time to retire.
• 24-hour support for physical and mental wellbeing.
• 1 days paid volunteering day to give back to our communities.
• The Spotlight Awards, where we shine a light on the brightest talent across our group.

Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.