Commercial Manager

Amsterdam Printing; Sutton Bridge; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Commercial Manager to lead business process improvements and champion SAP functionalities. This role is pivotal in supporting transformation projects and ensuring effective communication between project teams and the business. The ideal candidate will be proactive, with strong troubleshooting and analytical skills, and will receive advanced training to become an SAP Superuser. Join a dynamic team where your contributions will drive significant change and enhance operational efficiency in a fast-paced environment, while enjoying a competitive salary and a comprehensive benefits package.

Benefits

Life Assurance (2.5 x salary)

Private medical insurance

Annual Bonus Scheme

25 days holiday plus 8 bank holidays

Staff Shop

Stakeholder Pension Scheme

Discount & cashback platform

Personal Accident Insurance

Free health check

Employee Assistance Programme

Qualifications

• Experience with system implementations or upgrades is crucial.
• Strong understanding of department processes and systems is needed.

Responsibilities

• Serve as primary contact for SAP end users, resolving queries and issues.
• Coordinate change management activities across affected functions.

Skills

Troubleshooting

Problem-solving

Analytical skills

Communication skills

Collaboration skills

Interpersonal skills

Organizational skills

Adaptability

Tools

SAP

Job description

Proud to deliver high quality products and develop a high-quality career.

Commercial Manager - Business Process

Competitive Salary

Bonus scheme

Private Healthcare

Highly competitive rewards package including Group Pension

Excellent career progression prospects across the Bakkavor group

Why join us?

We're constantly evolving, progressing and diversifying. And we want our people to do so too. For everyone to feel empowered, engaged and enabled. To create opportunities to move forward, climb higher and push for more.

About the role.

This is a new group-wide role to champion the commercial function as we continue to improve our ways of working through standardised processes. This role will primarily support significant transformation projects with high level change impacts for our business.

A key part of this role will be to become a proactive SAP Superuser. The right candidate is experienced and influential, with expert business process knowledge and experience within their business area. The contribution of Superusers will be crucial to our success. You will receive advanced training and become the SAP expert within the commercial function. You will also be part of a hypercare team, providing front-line assistance during go-live windows for SAP users in your function. Once the system is live, you will continue the role of a Superuser providing help and support to end users, ensuring they receive the right support or escalate issues through the appropriate channels. Over time you may be asked to support continuous improvement initiatives or future system upgrades.

More broadly, you will be responsible for ensuring the successful review and adoption of the standard Bakkavor processes and helping your colleagues understand and adjust to the new ways of working in your functional area. You will act as a key liaison between project teams and the business, providing critical support to colleagues and providing important feedback to various project teams.

Your key activities will be wide-reaching and varied, such as coordinating change activities with impacted functions, supporting business data activities, performing user testing in the new systems, reviewing and validating training materials, and engaging and communicating with impacted groups.

Role Accountabilities

• Serve as the primary point of contact for day-to-day SAP end users (colleagues) for their area of the business supporting with queries and issues, ensuring timely resolution and escalation when necessary.
• Coordination of change management activities across affected functions such as managing business impacts actions to ensure successful transitions to new standard processes and ways of working.
• Communicate effectively with impacted colleagues, champion the changes and provide insight into impacted audiences.
• Work closely with the project team and utilise your understanding of existing systems, processes and tools to assess and deploy the future-state solution.
• Participate in SAP project activities including User Acceptance Testing (UAT), attend workshops, go-live preparation, and post-go-live support.
• Work cross functionally and contribute as a Subject Matter Expert (SME) actively contributing or leading discussions using your knowledge of existing processes, data or systems.
• Support business data activities including data cleansing and the validation of training materials.
• Once the system is live in your area you will continue to be the first point of contact for end users, providing support and helping to escalate issues back into the Project team as appropriate.

About you

• Excellent troubleshooting, problem-solving, and analytical skills.
• Strong communication and collaboration skills, able to work with both technical and non-technical stakeholders.
• Strong interpersonal skills with the ability to engage and influence stakeholders.
• Self-motivated with a proactive approach to problem-solving.
• Have an excellent understanding of your department/function the processes, data, systems and people.
• Adaptable and able to thrive in a fast-paced project environment.
• Strong organisational skills and attention to detail.
• Experience with system implementations or upgrades.
• Experience in managing change and resolving areas of resistance to change.
• Self-starter & thrives in seeking opportunity to add value beyond requirements of job description.

What you'll receive

As an equal opportunity employer, we're committed to providing a safe and rewarding environment for you to thrive in. This is why we work hard to deliver benefits and wellbeing offerings that are important to you.

You'll enjoy:

• Life Assurance (2.5 x salary)
• Private medical insurance
• Annual Bonus Scheme
• 25 days holiday plus 8 bank holidays as standard (may vary by role)
• Staff Shop
• Stakeholder Pension Scheme
• Discount & cashback platform
• Personal Accident Insurance
• Free health check
• Employee Assistance Programme
• A range of voluntary benefits (holiday purchase scheme, additional life assurance, dental & hospital cash plans)
• Salary sacrifice car lease scheme
• Free independent mortgage advice
• Discounted tutoring for children
• Access to financial learning tools and affordable loans via your salary
• Free car parking - Site dependant

Proud to be Bakkavor

We're proud to be the market leader in the UK fresh prepared food industry. We're proud to supply meals, salads, desserts, pizza and bread to leading grocery retailers including Tesco, M&S, Sainsbury's and Waitrose. We're driven by the hard work and passion of our people and are delighted to offer a wide range of careers across our business - come and join our dedicated Bakkavor team!

Find out more and apply.

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Bakkavor

We are the leading provider of fresh prepared food in the UK, and our presence in the US and China positions the Group well in these high-growth markets. We leverage our consumer insight and scale to provide innovative food that offers quality, choice, convenience, and freshness. Around 18,000 colleagues operate from 44 sites across our three markets supplying a portfolio of over 3,000 products across meals, pizza & bread, salads and desserts to leading grocery retailers in the UK and US, and international food brands in China.

Category: Commercial

Location:
Spalding, GB, PE11 2BB

Date: 21 Dec 2024

Req ID: 22590