Commercial Insurance Advisor Brigg

NFU Mutual; Brigg, Epworth; Remote; GBP 27,000 - 35,000; Full time

Benefits offered by this job

21 days holiday + Bank Holidays

Free parking

Job summary

NFU Mutual is seeking a Commercial Insurance Advisor for Brigg & Epworth. You will manage a portfolio of business clients, handle enquiries, arrange policy reviews and help clients navigate changing insurance needs.

The role requires proactive relationship-building, strong communication, and a customer-focused approach. Full-time, permanent, with training provided. Hybrid office locations in Brigg and Epworth.

Qualifications

• Strong customer-facing skills with a proactive approach to spot opportunities.
• Ability to manage a varied workload while maintaining attention to detail.
• Willingness to learn insurance products and FCA requirements.

Responsibilities

• Handle customer enquiries, policy changes, renewals and reviews.
• Identify opportunities to grow the client portfolio and cross-sell NFU Mutual products.
• Provide excellent service and build long-term customer relationships.

Skills

Relationship building

Communication skills

Organisation

Customer service mindset

Education

Cert CII or equivalent

Tools

CRM systems

Microsoft Office

Job description

Job details# Commercial Insurance AdvisorRegion: EastLocation: BriggJob reference: ANEE02124Closing date: 18th December 2026## The role**Commercial Insurance Advisor** **Salary circa £27,000-£35,000 (dependant on experience)** **Full Time** **Permanent Contract** **Location: Brigg & Epworth** **Insert Days and Hours as appropriate 9-5 Monday-Friday** **Introduction to NFU Mutual** NFU Mutual offers a wide range of products and services, including general insurance, life, pensions and investments and has been providing quality insurance for its customers, for over 110 years. We carefully balance delivering excellent service to our customers whilst ensuring the business is run effectively. As a mutual, supporting our customers and paying their claims comes first. We are a top ten UK insurance company and the UK’s largest rural insurer, with an agency network of over 250 local offices. **About the Agency** As a local agency of NFU Mutual we deliver a first-class service, and sell their product range across our region, to customers old and new, who are at the core of everything we do. We are a business where honesty, integrity, and trust are at the heart of our values. We champion the personal approach to customer service that NFU Mutual are famous for. An exciting opportunity has now arisen within the Brigg & Epworth Agency. **About the role:** As a Commercial Insurance Advisor within our team, you will play a key role in supporting and developing a portfolio of business clients while contributing to the continued success of a growing local agency. Providing exceptional customer service, you will manage customer enquiries, arrange policy reviews and help clients navigate their changing insurance needs. You will identify and follow up opportunities to strengthen customer relationships, generate new business and support sustainable growth. You will enjoy being part of a proactive, customer-focused team where building trust and delivering great outcomes are at the heart of everything we do. The role requires you to work from both our Epworth and Brigg office locations. You will mostly be based at Brigg for your training. **About you:** * Naturally curious and proactive, with the confidence to spot opportunities and follow up on potential leads and grow existing relationships* Confident building relationships with customers and understanding their needs* Organised and able to manage a varied workload while maintaining attention to detail* Excellent communication skills, both written and verbal* Comfortable handling enquiries, policy changes, renewals and general administration* A team player who enjoys working collaboratively but can work independently when required* Positive, professional and customer-focused in your approach* Willing to learn and develop your technical insurance knowledge* Competent using Microsoft Office and other business/IT systems **Desirable** * Previous experience in insurance or financial services* Cert CII qualified or similar professional qualification* Experience handling SME or agricultural insurance customers* Understanding of insurance products, underwriting principles and FCA requirements* Experience with CRM systems## Our commitment to youYou will be joining a small, dynamic team where you can truly make an impact. Full training and development will be provided in a friendly and supportive environment. Opportunities to progress within the business will be made available. The successful candidate will enjoy 21 days holiday per annum plus Bank Holidays and you will only be required to work for 1 day (likely a half-day) between Christmas & New Year. 1 hour lunch breaks Free parking **Please apply in writing with CV and covering letter to: Emma\\[e-mail]** **Closing date for all applications: Friday 18th December 2026** **Please note you will be employed by an Agent of NFU Mutual and not NFU Mutual directly.**