Commercial Insurance Account Handler – Renewals & Support

Brown & Brown, Inc.; Newbury; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

25 days holiday + Bank Holidays

Pension

Death in Service

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Job summary

Brown & Brown, Inc. in Newbury is seeking an experienced Commercial Account Handler to join the team. You will support Account Executives, manage broking of commercial risks, and handle renewals and new business opportunities for prestigious clients across various industries.

The role involves negotiations with underwriters, preparation of client reports, and potential client visits. A strong customer service mindset, broking knowledge, and progress towards Cert CII are preferred.

Qualifications

• Minimum 2+ years commercial insurance experience (broking or underwriting).
• Ability to handle new business enquiries, renewals and midterm adjustments.
• Excellent understanding of Commercial Insurance products and options.
• Acturis insurance broking software knowledge is an advantage.
• Commitment to progress towards Cert CII.
• Possession of a full driving licence.

Responsibilities

• Support Account Executives in achieving New Business and Renewal targets through proactive administration and customer support.
• Proactively manage AE prospect pipeline and provide profiling support via telephone and public data.
• Arrange and accompany 1–2 client renewal visits per month to strengthen relationships.
• Obtain quotations for up-sell opportunities and prepare comprehensive submissions.
• Handle incoming client inquiries professionally and coordinate with insurers as needed.
• Maintain an efficient diary system, chase documents and renewal terms, and manage debtors.

Skills

Commercial insurance experience

New business & renewals handling

Negotiation skills

Broking knowledge

Acturis

Cert CII (progressing)

Full driving licence

Tools

Acturis

Job description

Brown & Brown, Inc. in Newbury is seeking an experienced Commercial Account Handler to join the team. You will support Account Executives, manage broking of commercial risks, and handle renewals and new business opportunities for prestigious clients across various industries.

The role involves negotiations with underwriters, preparation of client reports, and potential client visits. A strong customer service mindset, broking knowledge, and progress towards Cert CII are preferred.