Commercial Insurance Account Handler – Acturis Experience Essential

Focus Insurance Services; Peterborough; On-site; GBP 21,000 - 30,000; Full time

Job summary

Focus Insurance Services in Peterborough is seeking a hands-on insurance professional with Acturis experience to join our office. We welcome both full-time and part-time applicants, with salary negotiable based on experience.

You will work with existing clients and handle new enquiries, quotations, renewals and changes to policies, communicating with clients by phone and email. Training is available if needed to build commercial insurance knowledge.

Qualifications

• Hands-on Acturis experience in an insurance role.
• Willingness to learn about commercial insurance.
• Organised with attention to detail and ability to manage workload.

Responsibilities

• Speaking with clients by phone and email.
• Helping with quotations, renewals and changes to policies.
• Handling incoming enquiries and following up quotations.
• Contacting insurers for quotations and outstanding information.
• Keeping client records and policy information accurate and up to date in Acturis.
• Working with colleagues to keep day-to-day tasks on track.

Skills

Acturis experience

Client service

Organisation

Attention to detail

Tools

Acturis

Job description

We’re looking for someone with hands-on Acturis experience to join us at our Peterborough office. We’re open to both full-time and part-time applicants, with salary negotiable depending on experience.

You’ll help look after existing clients and deal with new business enquiries, mainly from people who contact us directly or come through referrals. The work covers a broad mix of commercial insurance.

You must be comfortable using Acturis independently. If your commercial insurance knowledge is still developing, we can provide training.

Commercial insurance experience would be helpful, but it is not essential if you have the Acturis skills we need.

What you’ll be doing

• Speaking with clients by phone and email.
• Helping with quotations, renewals and changes to policies.
• Handling incoming enquiries and following up quotations.
• Contacting insurers for quotations and outstanding information.
• Keeping client records and policy information accurate and up to date in Acturis.
• Working with colleagues to keep day-to-day tasks on track.

What we’re looking for

• Practical experience using Acturis in an insurance role.
• A friendly, professional approach when dealing with clients.
• Good organisation and attention to detail.
• The ability to manage your workload and follow up outstanding tasks.
• A willingness to learn about the commercial insurance products we handle.

Location, hours and salary

This role is based at our Peterborough office. We’ll consider full-time or part-time hours.

Salary is negotiable depending on your experience.