Commercial Insurance Account Handler

Cameron James; West Midlands; Hybrid; GBP 27,000 - 45,000; Full time

Benefits offered by this job

26 days holiday + bank holidays

Flexible benefits package

CII study support

Job summary

Cameron James is seeking an experienced Commercial Insurance Account Handler in Solihull. The role oversees day-to-day policy administration, renewals, and client servicing within a hybrid work setting. You will manage a diverse commercial portfolio, negotiating with insurers and advising on coverage options.

The ideal candidate brings strong knowledge of commercial lines and a drive to progress with CII qualifications, supported by the firm’s study resources and a flexible benefits package.

Qualifications

• Hands-on experience with key commercial lines, including Commercial Combined, Motor Fleet, Public/Employers' Liability, and Financial Lines (D&O, PI).
• Acturis experience is highly desirable; other broking systems like Applied Epic or Open GI also considered.

Responsibilities

• Manage end-to-end account administration for mid-market and commercial clients.
• Process renewals, MTAs, new business quotes, and cancellations.
• Negotiate terms with leading insurers and underwriters for tailored coverage.
• Provide advisory support across core commercial lines to ensure client coverage.
• Build and maintain relationships with clients, Account Executives, and insurer partners.

Skills

Technical product knowledge

Acturis experience

Brokerage background

CII qualifications

Communication skills

Tools

Applied Epic

Open GI

Job description

Commercial Insurance Account Handler

Location: Solihull

Salary: Up to £45,000 (Dependent on Experience)

Benefits: 26 Days Holiday + Bank Holidays, Flexible Benefits Package, CII Study Support

About the Role

Are you an experienced Commercial Account Handler looking to take the next step in your insurance career with a forward-thinking, supportive broker?

We are seeking a proactive and detail-oriented Commercial Insurance Account Handler to join our growing team . Working in a hybrid environment, you will act as the key contact for a diverse portfolio of commercial clients, delivering exceptional service from day-to-day policy administration right through to renewals, adjustments, and remarketing.

Key Responsibilities

• Client Portfolio Management: Manage end-to-end account administration for mid-market and commercial clients across various industry sectors.


• Renewals & Adjustments: Process renewals, mid-term adjustments (MTAs), new business quotes, and cancellations efficiently.


• Market Negotiation: Negotiate competitive terms with leading insurers and underwriters for tailored coverage solutions.


• Broking & Advisory: Provide knowledgeable advice across core commercial lines to ensure comprehensive client coverage.


• Relationship Building: Build and maintain strong working relationships with clients, Account Executives, and insurer partners.

What We’re Looking For

• Technical Product Knowledge: Hands-on experience handling key commercial lines, including Commercial Combined, Motor Fleet, Public/Employers' Liability, and Financial Lines (e.g., D&O, PI).


• Software Experience:Acturis experience is highly desirable (though candidates proficient in other broking systems like Applied Epic or Open GI will also be considered).


• Brokerage Background: Solid experience working within an established commercial insurance broker.


• Certifications: Working towards or keen to progress with your CII qualifications (Cert CII / Dip CII preferred; full financial & study support provided).


• Communication Skills: Excellent verbal and written communication skills with strong attention to detail.

What We Offer

• Competitive Base Salary: Up to £45,000 DOE.


• Flexible Hybrid Working: Balanced structure allowing you to split time between home and our Middlesex office.


• Generous Leave:26 days annual leave + standard UK Bank Holidays.


• Flexible Benefits Package: Tailor your benefits to your lifestyle (options typically include private medical insurance, pension scheme enhancements, gym memberships, and cycle-to-work schemes).


• Career Development: Dedicated support and sponsorship for CII qualifications and clear long-term career progression routes.