Commercial Insurance Account Handler

Cameron James; Cambridgeshire and Peterborough; Hybrid; GBP 27,000 - 45,000; Full time

Benefits offered by this job

26 days holiday

Hybrid environment

CII study support

Flexible benefits package

Job summary

Cameron James in Cambridge is seeking an experienced Commercial Insurance Account Handler to manage a diverse portfolio of mid-market clients. The role involves policy administration, renewals, and remarketing in a hybrid work environment.

You will negotiate with insurers, provide broking advice, and work closely with Account Executives to maintain strong client relationships. A background in commercial lines and a path toward CII qualifications is preferred.

Qualifications

• Experience handling key commercial lines such as Commercial Combined, Motor Fleet, Public/Employers' Liability, and Financial Lines (D&O, PI).
• Proficiency in policy administration, renewals, and quotations/broking processes.
• Solid experience in a brokerage environment; capable of managing client expectations and service levels.
• Willingness to progress with CII qualifications with company support.

Responsibilities

• Manage end-to-end account administration for mid-market and commercial clients.
• Process renewals, MTAs, new quotes, and cancellations efficiently.

Skills

Commercial lines knowledge

Mid-market/client handling

Client relationship management

Policy administration

Education

CII qualifications (Cert CII / Dip CII)

Tools

Acturis

Applied Epic

Open GI

Job description

Commercial Insurance Account Handler

Location: Cambridge

Salary: Up to £45,000 (Dependent on Experience)

Benefits

• 26 Days Holiday + Bank Holidays
• Flexible Benefits Package
• CII Study Support

About the Role

Are you an experienced Commercial Account Handler looking to take the next step in your insurance career with a forward-thinking, supportive broker?

We are seeking a proactive and detail-oriented Commercial Insurance Account Handler to join our growing team . Working in a hybrid environment, you will act as the key contact for a diverse portfolio of commercial clients, delivering exceptional service from day-to-day policy administration right through to renewals, adjustments, and remarketing.

Key Responsibilities

• Client Portfolio Management: Manage end-to-end account administration for mid-market and commercial clients across various industry sectors.
• Renewals & Adjustments: Process renewals, mid-term adjustments (MTAs), new business quotes, and cancellations efficiently.
• Market Negotiation: Negotiate competitive terms with leading insurers and underwriters for tailored coverage solutions.
• Broking & Advisory: Provide knowledgeable advice across core commercial lines to ensure comprehensive client coverage.
• Relationship Building: Build and maintain strong working relationships with clients, Account Executives, and insurer partners.

What We’re Looking For

• Technical Product Knowledge: Hands‑on experience handling key commercial lines, including Commercial Combined, Motor Fleet, Public/Employers' Liability, and Financial Lines (e.g., D&O, PI).
• Software Experience: Acturis experience is highly desirable (though candidates proficient in other broking systems like Applied Epic or Open GI will also be considered).
• Brokerage Background: Solid experience working within an established commercial insurance broker.
• Certifications: Working towards or keen to progress with your CII qualifications (Cert CII / Dip CII preferred; full financial & study support provided).
• Communication Skills: Excellent verbal and written communication skills with strong attention to detail.

What We Offer

• Competitive Base Salary: Up to £45,000 DOE.
• Flexible Hybrid Working: Balanced structure allowing you to split time between home and our Middlesex office.
• Generous Leave: 26 days annual leave + standard UK Bank Holidays.
• Flexible Benefits Package: Tailor your benefits to your lifestyle (options typically include private medical insurance, pension scheme enhancements, gym memberships, and cycle-to-work schemes).
• Career Development: Dedicated support and sponsorship for CII qualifications and clear long-term career progression routes.