Commercial Insurance Account Handler

Cameron James; Birmingham; Hybrid; GBP 40,000 - 50,000; Full time

Benefits offered by this job

Bonus

Hybrid Working

Flex Benefits

26 days holiday + bank holidays

Job summary

Cameron James is seeking an Insurance Account Handler in Birmingham to support a designated client portfolio within a respected independent broker. You will handle queries, nurture relationships, and provide excellent service both on the phone and face-to-face when needed.

You’ll join a team that values entrepreneurial spirit, offers a hybrid working pattern, a clear progression path via CII qualifications, and a competitive bonus structure linked to performance.

Qualifications

• Insurance industry experience is essential.
• Willingness to learn and gain qualifications.
• Strong client-facing communication and relationship-building.

Responsibilities

• Support a designated client portfolio and be the first point of contact for queries.
• Build strong relationships with clients and provide exceptional service.
• Assist with queries both over the phone and face-to-face when required.

Skills

Relationship building

Customer service

Sales

Proactive approach

Job description

Commercial Insurance Account Handler - Birmingham

Salary Base to c40/50 DOE, Bonus, Hybrid Working, Flex benefits, 26 Days Holiday + Bank Holidays & Assistance towards CII Qualifications

Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our clients commercial Broking office

Joining our client as an Insurance Account Handler means you'll have the benefit of working Monday to Friday (Hybrid option available ) earn a basic salary relative to your experience as well as a generous bonus structure. You'll also be rewarded with all the great benefits of working with the one of the most respected Independent Brokers in the UK.

Overview of the Position

Every day you will be supporting a designated client portfolio, acting as their first point of contact, building strong relationships, and supporting them with queries as they arise. This role is perfect for you if you love customer service or sales as relationship-building with our clients will be the key to your success.

Experience Required for the position

Some experience of the Insurance Industry is essential for this role, the rest is all about you as a person:

• Most important is your ability to bring your best self to work every day to give clients the best possible experience.
• Next, we need you to be proactive, use your initiative and show us your entrepreneurial spirit
• Have a willingness to learn and be curious. Incidentally, we offer tons of opportunity to gain qualifications that will enhance your career in this growing industry
• Confidence to work with clients both on the phone and face to face, so some experience in customer service is important too.
• Work well with your team, have a positive outlook, be engaging, collaborative and have the resilience to adapt to whatever changes come your way. It never gets boring here.
• Demonstrate honesty and integrity, not only is this essential within a financially regulated organisation, but it's also just the right way to be

In return you will be welcomed and supported by our Client and be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:

• Holiday entitlement of 26 days plus bank holidays
• Gain CII or ACII qualifications to boost your knowledge and career prospects
• Pensions scheme
• Other flex Benefits