Commercial Director

Domaine; Greater London; Remote; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Competitive PTO policy

Remote-first culture

Continued education opportunities

Job summary

Domaine is the world’s largest independent Shopify design and development partner, seeking a Commercial Director to drive new business across Europe & the UK. You will build senior-level relationships, propose tailored ecommerce solutions, and close high-value deals while leading sales strategy and market insights.

Ideal candidates bring 5+ years in ecommerce sales within agencies, proven closing ability, and strong Shopify knowledge.

Qualifications

• 5+ years in ecommerce sales, business development, or account management.
• Proven track record of closing high-value deals and meeting targets.
• Strong understanding of ecommerce, Shopify ecosystem and agency landscape.
• Excellent communication with senior stakeholders and trusted relations.
• Ability to navigate complex sales cycles and tailor solutions.

Responsibilities

• Identify, target and engage key clients; build long-term relationships with decision-makers.
• Develop and execute a strategic plan to achieve revenue targets and close deals.
• Collaborate with strategy, creative and engineering to craft tailored solutions.
• Prepare compelling presentations and proposals communicating Domaine's value.
• Manage and grow existing accounts; spot upsell and cross-sell opportunities.
• Stay informed on industry trends to sharpen sales strategy and conversations.
• Monitor sales performance, pipeline and client engagement with data-driven insights.
• Collaborate with internal teams to ensure smooth delivery and high client satisfaction.

Skills

Client Acquisition

Relationship-Building

Sales Strategy

Tailored Solutions

Proposals & Negotiation

Account Growth

Market Research

Reporting & Analytics

Cross-Functional Collaboration

Tools

CRM tools

Sales analytics platforms

Job description

Domaine is the world's largest independent Shopify design and development partner. We are a team of commerce experts dedicated to creating, building, and growing ambitious and beloved brands. As pioneers and not just participants in our industry, we are inspired to write, break, and re-write the rules for a new generation of commerce. Learn more at meetdomaine.com.

The Commercial Director will be responsible for driving new business and managing relationships with key clients across Europe & the UK. This role requires a strategic thinker who can understand client needs, develop tailored solutions, and close complex, high-value deals. The ideal candidate will have a proven track record in agency sales, a strong understanding of ecommerce and Shopify, and the ability to build long-term client relationships with senior stakeholders.

RESPONSIBILITIES

• Client Acquisition & Relationship Management: Identify, target, and engage with key clients. Build and maintain strong, long-term relationships with senior decision-makers.
• Sales Strategy: Develop and execute a strategic sales plan to meet or exceed revenue targets, including prospecting, qualifying leads, presenting solutions, and negotiating contracts.
• Tailored Solutions: Collaborate with internal teams (strategy, creative, engineering) to develop customized solutions aligned with client business goals.
• Client Presentations: Prepare and deliver compelling presentations and proposals that clearly communicate Domaine's value.
• Account Growth: Manage and grow existing client accounts, identifying opportunities for upselling and cross-selling.
• Market Research: Stay up-to-date with industry trends, market conditions, and competitor activity to inform sales strategy and client conversations.
• Reporting & Analysis: Monitor and report on sales performance, pipeline, and client engagement. Use data to optimize strategy and decision-making.
• Collaboration: Work closely with internal teams to ensure smooth delivery and high client satisfaction.

SKILLS & EXPERIENCE

• Experience: 5+ years in ecommerce sales, business development, or account management, preferably within an agency environment.
• Proven Success: Track record of closing high-value deals and meeting or exceeding sales targets.
• Industry Knowledge: Strong understanding of ecommerce, Shopify ecosystem, and digital agency landscape.
• Relationship-Building: Excellent communication skills with the ability to build trust with stakeholders at multiple levels.
• Strategic Thinking: Ability to navigate complex sales cycles and develop tailored solutions.
• Presentation Skills: Strong storytelling, presentation, and negotiation abilities.
• Technical Proficiency: Experience with CRM tools and sales analytics platforms.

PERKS & BENEFITS

• Competitive PTO policy with paid time off at end of year
• Remote-first culture
• Continued education and personal development opportunities

We are an Equal Opportunity employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by federal, state, or local law.

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