Ecommerce Director

3Search; Greater London; On-site; GBP 120,000 - 180,000; Full time

Job summary

3Search is partnering with a rapidly expanding consumer business seeking an Ecommerce Director to own global digital trading across DTC websites and emerging channels. You will have full ownership of revenue, profitability and customer growth, shaping the commercial strategy and optimizing performance.

You will lead a lean team (2-3 direct reports) and manage external partners, collaborating with senior stakeholders to deliver sustainable growth and international expansion.

Qualifications

• 8+ years in Ecommerce/Digital with director-level experience.
• Strong track record of growing revenue and profitability.
• Experience with consumer brands, preferably in beauty/personal care.

Responsibilities

• Own global Ecommerce strategy, revenue, margins and P&L performance across consumer-facing digital channels.
• Drive growth across D2C sites and emerging social commerce platforms.
• Lead customer acquisition, conversion optimization and retention strategies.

Skills

Ecommerce strategy

Digital leadership

P&L management

Growth marketing

Stakeholder influence

Tools

Shopify

CRM

D2C trading

Job description

Our client is an ambitious, rapidly expanding consumer business with an international presence and a clear vision for growth. Operating across multiple consumer categories, they combine commercial expertise, investment and entrepreneurial thinking to build the brand in competitive global markets.

With an established portfolio and significant opportunities for further expansion, this is an exceptional opportunity to influence digital strategy, accelerate international growth and take ownership of a substantial eCommerce operation.

The Ecommerce Director will lead global digital trading across DTC websites and emerging commerce channels. With full responsibility for revenue, profitability and customer growth, you'll shape the commercial strategy, optimise digital performance and lead an established team of 2-3 direct reports and several indirect reports.

This opportunity offers genuine commercial ownership, international exposure and the chance to shape the next phase of growth within a business investing in its digital capabilities.

Role Highlights:

• Own global Ecommerce strategy, revenue, margins and P&L performance across consumer-facing digital channels.
• Drive profitable growth across D2C websites and emerging social commerce platforms.
• Lead customer acquisition, conversion optimisation and retention strategies to maximise customer lifetime value.
• Oversee Shopify, digital trading operations, commercial forecasting, promotional planning and technology optimisation.
• Develop high-performing teams, manage external partners and collaborate with senior stakeholders to deliver sustainable growth.

You Will Need:

• 8+ years experience working in Ecommerce/Digital, including a few years operating at Director level
• Ideally some experience in beauty, personal care or related consumer sectors
• Proven success scaling consumer brands revenue to £20m+
• Demonstrable experience driving significant commercial growth within the US market
• Strong commercial ownership of digital revenue, profitability, budgets and P&L performance
• Advanced knowledge of Shopify, D2C trading, performance marketing, CRM and conversion optimisation
• Proven leadership capabilities, excellent analytical skills and the confidence to influence senior stakeholders while remaining commercially hands-on

Due to a high number of applicants, we are only able to respond to successful candidates