Commercial Claims Handler – Hybrid/Remote

IDEX Consulting Ltd; Glasgow; Hybrid; GBP 26,000 - 38,000; Full time

Job summary

IDEX Consulting Ltd in Glasgow is seeking a Claims Handler to support clients through the full claim lifecycle, from notification to settlement. The role offers hybrid from Glasgow or remote work, with a focus on clear client updates and active insurer engagement.

You’ll need to stay organised, calm under pressure, and comfortable communicating with clients and insurers alike, helping to drive swift resolution of complex claims as the team grows.

Qualifications

• Experience handling commercial claims, ideally on broker side.
• Ability to manage claims from notification to settlement.
• Strong communication with clients and insurers under pressure.

Responsibilities

• Take ownership of claims from first notification through to settlement.
• Keep clients informed and challenge insurers when needed.
• Work with loss adjusters to resolve claims.

Skills

Claims handling

Commercial insurance

Client communication

Organisation

Job description

IDEX Consulting Ltd in Glasgow is seeking a Claims Handler to support clients through the full claim lifecycle, from notification to settlement. The role offers hybrid from Glasgow or remote work, with a focus on clear client updates and active insurer engagement.

You’ll need to stay organised, calm under pressure, and comfortable communicating with clients and insurers alike, helping to drive swift resolution of complex claims as the team grows.