Commercial Assistant

Orona Group; Sheffield; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Attractive Salary

25 days holiday (30 with service)

Pension scheme

Life insurance

Medical cash back plan

Eye/GP care access

Job summary

Orona Group is seeking a highly organised Commercial Assistant to join our lift industry team. You will provide essential administrative and commercial support throughout the project lifecycle, working closely with the commercial team to prepare documentation, process orders and maintain accurate records.

This role offers thorough training, a fast-paced environment and opportunities to develop within a growing international company.

Qualifications

• Previous experience in a commercial, sales administration or coordination role would be advantageous.
• Strong organisational and time-management skills.
• Excellent attention to detail and accuracy.
• Good written and verbal communication skills.
• Confident using Microsoft Office, particularly Excel and Outlook.
• Comfortable working with numbers, quotations and commercial information.
• Ability to manage multiple tasks and work to deadlines.

Responsibilities

• Providing day‑to‑day administrative and commercial support to the Commercial team.
• Assisting with the preparation and submission of commercial documentation.
• Processing customer orders and ensuring all relevant information is accurate and complete.
• Maintaining accurate records of projects, quotations, orders and customer information on company systems.
• Liaising with customers and internal departments to obtain and provide project information.
• Monitoring project and order progress and highlighting any issues or delays to the relevant team members.
• Assisting with contract and project documentation, ensuring information is recorded and maintained accurately.
• Supporting the team with customer queries and providing a professional and timely response.
• Maintaining a high level of accuracy when handling technical, financial and customer information.
• Undertaking general administrative duties and supporting the wider business as required.

Skills

Organisation & time‑management

Attention to detail

Written and verbal communication

MS Excel

MS Outlook

Numeracy & quotations

multitasking

Tools

Microsoft Excel

Microsoft Outlook

Job description

Orona is a leading European business group in sustainable vertical transportation. As a global operator with almost 60 years’ experience, it delivers value for customers through its platform of products and services covering the design, manufacture, installation, maintenance, modernization, refurbishment and replacement of lifts and escalators in all market segments.

Its vertical transportation solutions encompass innovative, pragmatic and state-of-the-art technologies; giving the highest level of safety, and optimises traffic management, available space, and travel comfort.

Our cooperative business model is committed to people. Its team is composed of 5,700 employees, operating in 12 European countries, supplying complete lifts, escalators, and components to more than 100 countries throughout the world.

Orona in the UK provides a national installation and service coverage from its regional offices. Nearly 300 full time employees make up the UK team, providing a wealth of skill, knowledge and local market experience.

1 out of every 10 new lifts in Europe is an Orona lift

100 countries have Orona products installed

300,000 lifts worldwide with Orona technology

25,000,000 We bring more than 25 million people every day to their destination

Number 1 in production capacity in Europe for complete lifts

1st company in the sector worldwide certified in Ecodesign - ISO 14006.

More information at www.orona.co.uk

At ORONA, we are global leaders in the design, manufacture, installation, maintenance and modernisation of lifts, escalators, moving ramps and walkways. Operating in over 100 countries, with 330,000 lifts worldwide using our technology and 2 manufacturing plants, we are proud to be Number 1 in Europe for complete lift production capacity.

The Role

We are looking for a highly organised and detail-oriented Commercial Assistant to join our team within the lift industry. Working closely with the commercial team, you will provide essential administrative and commercial support throughout the project lifecycle. This is an excellent opportunity for someone looking to develop their career within a technical and fast‑paced industry, with full training provided.

Key Responsibilities

• Providing day‑to‑day administrative and commercial support to the Commercial team.
• Assisting with the preparation and submission of commercial documentation.
• Processing customer orders and ensuring all relevant information is accurate and complete.
• Maintaining accurate records of projects, quotations, orders and customer information on company systems.
• Liaising with customers and internal departments to obtain and provide project information.
• Monitoring project and order progress and highlighting any issues or delays to the relevant team members.
• Assisting with contract and project documentation, ensuring information is recorded and maintained accurately.
• Supporting the team with customer queries and providing a professional and timely response.
• Maintaining a high level of accuracy when handling technical, financial and customer information.
• Undertaking general administrative duties and supporting the wider business as required.

Why Join ORONA?

We offer more than just a job — we offer long‑term career development within a stable and growing company.

What We Offer

Attractive Salary: Competitive pay that reflects your skills and experience

Generous Holiday Allowance: Enjoy 25 days of annual leave, increasing to 30 with service, and 8 public holidays

Secure Future: Benefit from a pension scheme with increasing company contributions as you grow with us

Peace of Mind: Life Insurance to support you and your loved ones

Health & Wellbeing: Medical Cash Back Plan to help with health costs, plus access to 24/7 GP services

Family-Friendly Benefits: Enhanced leave for family-related events and emergencies

Support When You Need It: Employee Assistance Programme offering confidential support for personal or work‑related challenges

Eye Care: Eyecare vouchers to help keep your vision sharp

Recognition for Longevity: Long Service Awards to celebrate your milestones with us

Referral Rewards: Earn a Recruitment Referral Fee by helping us find top talent

Continuous Growth: Ongoing Training & Development opportunities to support your career journey

Join ORONA and be part of a company moving the world safely and efficiently every day.

The Ideal Candidate

• Previous experience in a commercial, sales administration or coordination role would be advantageous.
• Experience within the lift, construction, engineering or building services industry would be beneficial but is not essential.
• Strong organisational and time‑management skills.
• Excellent attention to detail and accuracy.
• Good written and verbal communication skills.
• Confident using Microsoft Office, particularly Excel and Outlook.
• Comfortable working with numbers, quotations and commercial information.
• Ability to manage multiple tasks and work to deadlines.
• Professional, proactive and positive approach to work.